Lorsque l'on paie une chambre comprenant un accès au spa (limité 1h/j malgré ce que veut laisser croire l'annonce), la moindre des choses lorsque le spa est inutilisable serait de rembourser la valeur de cette prestation, surtout lorsque la direction traite cette requête au bout d'une semaine après l'incident et malgré 57 minutes passées au téléphone à lutter contre la mauvaise foi de la direction.
Kévin
Kévin,2 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2023年2月11日
This property is in France, we are at St Maarten in the Caribbean we were not coming to France. I specifically wanted st Maarten in the Caribbean. Please refund my payment
Ron
Ron,1 晚旅行
Expedia 真實旅客評語
8/10 非常好
2022年8月27日
Neil
Neil,6 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2022年7月4日
Parfait
Hôtel parfait pour un week end en famille. Merci !
Emmanuel
Emmanuel,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2022年2月28日
Anna
Anna,1 晚旅行
Expedia 真實旅客評語
8/10 非常好
2021年7月21日
Super séjour à l'île de ré
Staff tres gentils, des dames de chambre aux réceptionnistes tout le monde a été super serviable. Chambre spacieuse, petit déjeuner très bon je recommande cet hôtel fortement
Diane
Diane,4 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2021年7月15日
super
marc
marc,4 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2019年8月30日
真實旅客
1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2019年6月5日
olivier
olivier,1 晚浪漫之旅
Hotels.com 真實旅客評語
6/10 不錯哦
2017年9月6日
Disappointed/ripped off
I have never written a review for a hotel before, but felt compelled given our recent stay.
We "splurged" on this hotel and therefore had expectations that it would be a lovely time. The jacuzzi type tub looked exciting! We filled it up and turned on and the jets shot water ALL over the room. My son screamed in horror begging me to turn it off, but within the few seconds of turning it on it had the room soaked. A mess to clean up. It also shot out black specks into the water after the jets were turned on. Gross. Given the tub was a bust, we tried to use the shower...the open shower also was difficult to control and figure out and then the water for that went everywhere as well. It was not pleasant.
The lights were super frustrating. The controls are complex and difficult to figure out. It sounds minor but was super annoying to figure out constantly. They also had strange "colored" lights that you could not get rid of and were really ugly.
We changed our plan to check out early and had pre-paid for our stay. We realized we would lose the money on the hotel stay, HOWEVER the hotel also forced us to still pay for our bike rentals even though we returned them early as well as the breakfasts that we were forced to agree to at check-in that we never used. It felt like a rip off especially given the disappointing room.
真實旅客
4 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2016年10月7日
Très très cher, petit déjeuner très simple plus très cher, piscines petit sans utiliser - sans prop!
Mdme de réception sans expérience, sans possibilité pour directions pour Resturant au place touristique
真實旅客
Hotels.com 真實旅客評語
10/10 好極了
2016年9月17日
400m to a wonderful beach
The location is outstanding very close to a magnificent beach and only 5 mins by bicycle to the town which has an excellent market especially for fish.
A bicycle is essential travel on Isle de Re and great fun.
The rooms are quite amazing and very intimate indeed.
The restaurant which is shared with a sister hotel is of a very high standard as is the Ocean restaurant in the town,so good dining alround.
Heated pools a bonus.
真實旅客
Expedia 真實旅客評語
10/10 好極了
2016年7月27日
Tolles Hotel auf einer tollen Insel
Ein tolles Hotel - vor allem die Suiten mit Pool sind wunderbar. Es lohnt sich ein solches Zimmer zu buchen. Man ist privat und hat fast seinen eigenen Bungalow. Die Nähe zum Meer ist ebenso toll, man kann gut abends noch einen späten Strandspaziergang machen. Es herrscht eine ungezwungene und familiäre Atmosphäre.