Staff is extremely rude!
Very nice surprise of the building being under major construction with out letting you know at time of booking. When I said anything about it to hotels.com the front desk then called the room and yelled and threatened us. This made my wife and I fell extremely uncomfortable and scared for our safety. The man at the front desk that yelled and threatened us was Davion he is someone I will never deal with again.
Also the bath tub was disgusting and the fixtures were falling off the walls. The air conditioner had a loud banging sound. See the pictures of the construction we were woken up to first thing in the morning that went on all day.
Do yourself a favor and stay at another hotel.
Raymond
Raymond,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025年2月3日
Tim
Tim,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年2月2日
Excellent stay. Desk staff was very professional, nice, polite and courteous.
Debbie
Debbie,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年2月2日
Improving each stay.
Staff at front desk very welcoming and supportive. Requested housekeeping next day(as we were only staying two) and it was great! My wife needed it after a rough day at a conference.
Although repairs and renovations are in progress the staff really assured us we shouldn’t be impacted and we weren’t.
Robert
Robert,2 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月30日
Cesar
Cesar,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月27日
真實旅客
3 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月26日
One night stay at Hilton double tree
From check in to check out very easy and the staff was amazing. Food at restaurant was very good! Staff very helpful and friendly!
Renee
Renee,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月25日
New and true
Our room was on 2nd floor overlooking sitting area downstairs. Everything was clean. Only drawback was hot water flow in shower was inconsistent.
Kim
Kim,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月24日
Luis
Luis,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月23日
Scott
Scott,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月21日
Jill
Jill,8 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025年1月10日
Joel
Joel,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月9日
The room.
S were actually great. Looked all renovated, the only thing was is when people are talking loud. In other rooms, you can hear them, which kept us up at night and the slamming of doors kept waking my daughter up that's 8 years old. It scared her.
Michael
Michael,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月8日
Scott
Scott,4 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025年1月6日
Checked in guy was rude. Sheets on bed were dirty. No one told us about breakfast toilet ran all night. No one ever came to fix it. Bathtub had hair when we checked in
Amber
Amber,3 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025年1月6日
thomas
thomas,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月6日
Debra
Debra,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025年1月3日
Kyle
Kyle,3 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025年1月3日
Great stay.
Amazing. Very clean and modern. Nice room.
Karen
Karen,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月30日
Good hotel for early flights out of SRQ
This is a fine place to stay overnight and very close to the hotel. The only inconvenience was that the airport shuttle didn’t start until 5 AM and flight to the airport takeoff starting at 6:30.
Laura
Laura,1 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2024年12月27日
it was ok, pool area was not the best. water seem cold, hot tub was still down from storm, and one of the sky lights was still broken. i was not made aware of what the breakfast area was or bar/restaurant. if there was free breakfast or if i got food/bar credit.. glad we were only there for the 1 night. airport shuttle was nice to have but it took over 15mins to get the driver to the lobby for us.
Eric
Eric,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年12月26日
Very clean. Nice restaurant and bar would stay there again.