Excellent location(few minutes walking distance to 28 street Broadway station ). Stylish hotel and the service was good.
Kin Ming
Kin Ming,8 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2024年12月22日
Some basic details would have helped this hotel go from a very marginal experience to better. The first would be some sound proofing- we stayed on the 12th floor and could hear every street noise because the windows were old and not sound proofed. The second would be the condition of the elevators. With every trip up or down, the elevators grind and clink and there is a real fear ofbeing trapped. Finally, the "gym" was VERY hot and they had a peloton tread- while nice, required a code, was very rarely able to be connected to the internet, or working.
laura
laura,4 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年12月21日
Stephanie
Stephanie,2 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年12月18日
Richard
Richard,4 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年12月17日
just ok
Hotel was clean and staff were great but our room on the 12th was stifling hot the whole stay. They gave us a fan but it didn't help and windows only opened slightly.
Michael
Michael,5 晚好友同遊
Hotels.com 真實旅客評語
4/10 一般般
2024年12月16日
Room was never cleaned. Air didn’t work and it was 83 in the room. Phone didn’t work to call front desk.
Nathan
Nathan,2 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月16日
Charles
Charles,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月15日
thomas
thomas,3 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年12月15日
Dean
Dean,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月12日
Mikkel
Mikkel,6 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年12月11日
Don't stay at the Ace if you like being warm
No heat or hot water during my two night stay. When I called back to discuss, the manager was very rude and unhelpful. I am going to seek refund from my bank.
Michael
Michael,2 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2024年12月7日
Old room, was not clean when we arrived. Shower barely had hot water.
真實旅客
3 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2024年12月7日
Robert
Robert,5 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月6日
Victor
Victor,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月3日
Angela
Angela,2 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2024年12月2日
真實旅客
1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年12月1日
Great location, great staff. Funky design, spacious room.
No complaints and I'd defo stay there again.
真實旅客
2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月30日
Lynae
Lynae,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年11月23日
David
David,2 晚商務旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年11月23日
Another rubbish stay at The Ace
Once again it was a frustrating stay at The Ace. I had to sleep in another room on my first night because the people in the next room were noisy and the grumpy duty manager wouldn’t do anything about it. (BTW the people in the next room are grandfathered in tenants so watch out for that when you stay.) I was eventually moved into a new room only to then have to put up with noisy music coming from the terrace bar at the Virgin Hotel across the street. It was a joke.
Dominic
Dominic,4 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年11月17日
Dated, dirty and falling apart
Very dirty in bathroom. Tiles falling off the wall.