The room was clean; the bed comfortable.
The check in took forever because the reservation was through Hotels.com which I will avoid at all costs in the future.
The shuttle experience was horrible; not only that you have to call for the free service (not mentioned on the hotel's website), but the waiting time is ridiculous. After a trip lasting about 24 hours, you are not prepared to wait for an hour and a half for a free shuttle! Especially when the included shuttle was the reason why you booked this hotel!
On the bright side, the breakfast was plentiful, with lots of options, tasty and served in a clean environment. Kudos!
Anca
Anca,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月18日
Andrew
Andrew,1 晚好友同遊
Hotels.com 真實旅客評語
8/10 非常好
2024年11月18日
Construction
Looked like hotel was undergoing some renovation. But it did not affect our stay.
Elizabeth
Elizabeth,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年11月17日
Lena
Lena,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年11月14日
Robert
Robert,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月12日
Waited over an hour for shuttle after calling 4 x’s hanging up 1 time due to being on hold for awhile. Once arrived front desk very apologetic and had a room ready for the 3 of us. Room was very spacious, clean and comfortable. Front desk was overwhelmed by large groups checking in. She was doing her best and apologized many times. We understood completely been there done that situation ourselves. No place to get a meal near by. Apparently there is a bar and grill nearby but didn’t see it.
We would stay there again very close to airport and offers breakfast and shuttle was flawless going back to airport
Sharon
Sharon,1 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2024年11月12日
Do not book here
Cancelled my room with no notice until we arrived. Manager came out and claimed she sent a text but that was never received. I got a email at 345pm telling me there was an issue with my card and to contact hotel within 24 hours to keep my reservation. However we were at hotel to check in at 4pm. The manager said she cancelled all rooms with an issue at 3pm if you were not there however check in doesn’t start until 3. This was crazy. The completely booked out and told us there was nothing they could do for us. Absolutely insane that there was no notice. No calls. Nothing telling me we lost the room. Do not book here! Also bathrooms in lobby were disgusting. Didn’t even make it to room to see that condition but judging by the lobby area we had a blessing in disguise and got a much better room elsewhere.
Amanda
Amanda,3 晚好友同遊
Hotels.com 真實旅客評語
2/10 不太好
2024年11月10日
Bug bites
My reservation was for two nights, but I only spent one, since in the morning I had bug bites all over my neck and chest that bite me during that night on bed. they became inflamed. I asked at the front desk for a refund for the next night and they told me they couldn't do it because my reservation had been through hotels. com
María Mercedes
María Mercedes,2 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月9日
Kim
Kim,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月6日
Debbie
Debbie,1 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2024年11月4日
Nice bed, nice breakfast. Shuttle from the airport took almost an hour to pick us up and then 10 minutes to get to the hotel, but otherwise fine.
Sharyn
Sharyn,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月30日
Nice place
Very quick and short stay but very comfortable for the short amount of time we spent there.