Estuvo bastante bien el servicio, limpieza, alimentación
Arlen
Arlen,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年10月21日
Todo muy bien con excepción que las puertas corredizas del balcón permitieron el paso de la lluvia y el viento, haciendo demasiado ruido por el sellado ineficiente de las puertas. Hace falta renovar las puertas de vidrio del balcon o darle una solución permanente a la mala condición. Nos tocaron días de mucho viento y lluvia durante la estancia.
Respecto al servicio y actividades del hotel todo fue excelente.
BLANCA
BLANCA,3 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年10月18日
Great resort for all
We ended up moving to the GR Solaris for the final 3 days of our trip because our last resort was a disaster. It was the right decision. Night and day. The GR Solaris was lovely, well appointed and in great shape. Would highly recommend this resort to anyone.
Jonathan
Jonathan,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月13日
GR Solaris
Great place to stay at a very low price.
Perfect place for budget friendly travel people. You get what you pay for. Food is definitely below average for Cancun and I stayed in Cancun over 20 times in the last 10 years
The beach as as good as other hotels
Make sure book beach front room only
Galeeb
Galeeb,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年9月30日
muy bonito hotel y muy cómodo! el personal muy amable, las instalaciones cómodas, la comida muy sabrosa
ERIKA
ERIKA,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年9月26日
Pavel
Pavel,4 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年9月20日
真實旅客
2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年9月18日
Hugo
Hugo,4 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年9月16日
Excelente la atención del personal, comida riquísima
lizeth ivon
lizeth ivon,3 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年9月14日
Foi muito boa! Porém parece que muitos funcionários tratam com diferença os americanos interessados na gorjeta, senti isso com vários funcionários. Fora isso, resort MUITO belo, com comidas maravilhosas e muita diversão. Eu voltaria!
LUCAS LOBO
LUCAS LOBO,3 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年9月10日
En general bien la relación del precio con la estancia.
Keren
Keren,3 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年8月31日
Marsela
Marsela,4 晚旅行
Expedia 真實旅客評語
4/10 一般般
2024年8月31日
Stay in the hoteleria side
Ramfis
Ramfis,3 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024年8月31日
The staff are friendly, helpful and approachable. We especially enjoy the variety of foods and the entertainment. Kids enjoyed basking in the pool and the beach, and doing crafts and games in their kids club. We also appreciate the cleanliness.
Amor
Amor,7 晚家庭旅遊
Expedia 真實旅客評語
2/10 不太好
2024年8月31日
Was very difficult to get reservations for dining. Very noisy,coil sleep for noise. The food was horrible.
Anna Belle
Anna Belle,5 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024年8月31日
Its our first time at mexico and gr solaris didn't disappoint us at all. Entertainment crew Gracie, Nina/Gina and Israel was excellent! We will definitely be back!
May Ann Angeles
May Ann Angeles,4 晚浪漫之旅
Expedia 真實旅客評語
6/10 不錯哦
2024年8月30日
The hotel has declined in different areas since the last time I stayed there.
I was VIP Expedia & got some perks, but I was not told that I was having access to the proxy hotel Royal Solaris. Big disappointment.
Patricia
Patricia,4 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年8月29日
We stayed 10 days in the hotel and we were delighted with all the team of people they were so profesional, humble, cared for everything we need it , the room was allwas every day cleaned every day. Our tv band our tv stop.working ans we called to.reseption ,just ans less that half in hoie we has a new tv ! So we loved this hotel and the food??? Delicious!
br
Gerald
Gerald,8 晚浪漫之旅
Expedia 真實旅客評語
2/10 不太好
2024年8月29日
-I have to say that the cleaners and wait staff and bar tenders are awesome besides that I will never return
-This is the second time I came hear but this time around absolutely horrible.
-Air conditioning not working properly and have called almost 10 times and told it is working properly until I had to speak with a supervisor on the sixth day which was told by the head of engineering that the AC wasn't working properly and they finally moved my room.
-Rude front desk and store clerk
-Lounge chairs covered in bird poop
Was told by another customer that they booked GR SOLARIS OTHER HOTEL but was told it was under construction and driven to another one
Construction going on next building over so he hear construction noise all day from 7a to 7p
Not enough umbrellas
Giving my underage young teens alcohol that do not drink and have the underage bracelets
Every problem there's an excuse and not a solution