This hotel was such a wonderful and accommodating experience. The all inclusive resort had everything we needed and more! Was able to get not only delicious food at any time of the day, the little shops had everything and anything I needed we weren’t able to get before we got to the resort (sunscreen, beach bag, water, etc).
The staff were extremely friendly, helpful and attentive to what we needed. Always offering more drinks refills, taking our plate when empty and anything for the room service they provided almost instantly!! Would recommend this Hotel 100%!!
Nicholaus
Nicholaus,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月26日
jorge
jorge,3 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年12月17日
Everything was great
Everything went fine from check-in to check-out. We were even upgraded to VIP room with all extras free. Very nice resort and a beautiful pool area.
William
William,3 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年12月7日
Great place for the price
Hotel was great service for the price,
On the beach area needs attention in the vip section definitely they need more people there for service
Otherwise everything was great
Walquis
Walquis,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年12月5日
Exelente servicio mi 3 vez
Cristian A
Cristian A,4 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2024年11月5日
Meguta mucho
Carlos
Carlos,3 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024年11月2日
Rafael David
Rafael David,1 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2024年10月31日
Im white skin and when the staff think that I was an American, they treat me very good but when I talk spanish, the treatment change. Staff have to treat persons good.
JOSE
JOSE,1 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024年10月31日
La estadía está bien la comida no mucha variedad pero sabe buena la temperatura nos no dejo disfrutar más pero está agradable el lugar
Maria
Maria,2 晚家庭旅遊
Expedia 真實旅客評語
4/10 一般般
2024年10月30日
We were on the 3rd floor of one of the buildings. The entire building smelled like mold/mildew and the smell get worse as you go up to the 3rd floor. For about 3 of the 5 days I was there there was a chunk of the ceiling that rotted away and fell on the ground, no one cleaned it at all all week. The building clearly smells like they have a roof leak and their attic area is likely full of mold/mildew which is unsafe to have people breathing this. This is the 3rd time my family has visited this resort and regretfully it is the last time. The food was mediocre and no real authentic foods. The rice/beans do not taste good, the mango, the queso frito, all those authentic foods are made with low quality food because it does not taste good. They have pictures of what the food looks like and the food they offer does not match. The staff and the pool is the only reason why we did not just leave the place. Everyone is very polite and the pool is fun although the waterfall areas need to be cleaned there's mold/mildew on the rock material itself. I have always been a fan of this place ever since the 1st time we brought our family but this place has gone down hill unfortunately. They need to resolve the mold/mildew issue because that is likely causing people life threatening harm to be breathing that. Think about all the little kids and babies staying at this resort breathing in mold/mildew. If there is a health department or any means to very that this place is mold free it would fail.
Ralphie
Ralphie,5 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年10月29日
Botar el estrés
Fue relajante y divertido
Emilio
Emilio,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月28日
The service was absolutely amazing, and the staff was very understanding and very accommodating. And the food was very good. I would definitely recommend coming here!
Linangely
Linangely,2 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024年10月28日
antonio
antonio,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月27日
I really enjoyed everything during my vacation. However i had a medical emergency and the hotel's doctor was unprofessional with me and didn't provide the properly medical care. A few members from the animation team as 2 workers from the pizzeria took me to the near clinic to receive the properly medical care. The food doesn't have a lot of variety. Needs to improve it.
Mary
Mary,10 晚浪漫之旅
CheapTickets 真實旅客評語
10/10 好極了
2024年10月26日
Excelente
Todo perfecto, fui en el presente mes de octubre y las atención fueron muy buenas, la gente es muy amable, las habitaciones son confortables y la comida es buena
Ana
Ana,3 晚好友同遊
Hotels.com 真實旅客評語
8/10 非常好
2024年10月26日
Everything was good except the food there is no variety. Everyday the same food
Jossanna
Jossanna,5 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024年10月26日
Excellent service and treatment
henry
henry,1 晚旅行
Expedia 真實旅客評語
4/10 一般般
2024年10月24日
Excelente lugar,comida,personal,limpieza
maria
maria,2 晚旅行
Expedia 真實旅客評語
2/10 不太好
2024年10月24日
Pablo
Pablo,1 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024年10月23日
This hotel was adequate for a quick long weekend getaway. The facilities need more upgrading and renovations. The staff however is excellent and extremely attentive. Everyone went out of the way to make our stay as enjoyable as possible. The food was also very tasty.
Kimberly
Kimberly,4 晚好友同遊
Expedia 真實旅客評語
8/10 非常好
2024年10月23日
Joselito
Joselito,3 晚旅行
CheapTickets 真實旅客評語
6/10 不錯哦
2024年10月18日
.
Rolando
Rolando,7 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年10月16日
great stay
Roger
Roger,3 晚旅行
Travelocity 真實旅客評語
6/10 不錯哦
2024年10月16日
Jenny
Jenny,2 晚旅行
Travelocity 真實旅客評語
6/10 不錯哦
2024年10月15日
Buffet was terrible. Room was comfortable. Area nice, nice pool.