I stayed at the Galleria Palms Hotel for my birthday, hoping for a pleasant and comfortable experience. Unfortunately, my stay was extremely disappointing for several reasons:
1. Terrible Breakfast: The breakfast provided was subpar, lacking variety and quality. It was hardly edible, and I ended up skipping it entirely on some mornings.
2. No Refillable Water Fountains: For a hotel in a hot area, not having refillable water fountains was inconvenient and frustrating. It felt like they were forcing guests to spend more on bottled water.
3. Maintenance Issues: The shower curtain was broken, which made showering messy and uncomfortable. The water temperature was another major problem—it would randomly swing from scalding hot to freezing cold with no way to find a middle ground. Additionally, the sink was clogged, which made getting ready even more unpleasant.
4. Lack of Cleanliness: The rooms were not cleaned during my stay, which was unacceptable. Towels and toiletries weren’t replenished, and I had to ask for basics that should be standard.
5. Overall Experience: Despite being budget-friendly, this hotel failed to meet even the most basic standards of hospitality. I would not recommend staying here under any circumstances.
If you’re considering this hotel, I strongly advise you to look elsewhere, even if it means spending a bit more. My birthday stay was ruined by these issues, and I would never return.