Horrible! We tried to check in at 2:00 am after a very long trip from MD. They were running their night audit so there system was down for 40 minutes. They don’t offer us anything and blamed us for not calling to tell them we would be checking in very late. I had two sleeping (now awake) kids in the car. We left and had to find another hotel
Edward
Edward,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年12月23日
Santhosh Kumar
Santhosh Kumar,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年12月21日
Excellent Location from the stadium
TRACY
TRACY,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年12月20日
Jared
Jared,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月18日
Kaila
Kaila,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年12月16日
Well, I was not very happy with the fact that the toilet was all plugged up. The plumbing was horrible so I did file a claim.
Lois
Lois,1 晚好友同遊
Hotels.com 真實旅客評語
8/10 非常好
2024年12月12日
Sheila
Sheila,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年12月12日
The location was awesome, and check in was a breeze even at 6pm.
Victoria
Victoria,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月10日
Michael
Michael,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月10日
Hotel
Overall nice stay, nice room, restaurant down stairs has awesome food, they do charge $16 for parking at hotel
Eugene
Eugene,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年12月10日
Completely shocked
I have stayed here on many occasions since 2020. I have never had a bad experience or any issues in the past. This trip, my TV had no internet, so I no access to streaming servicea. I only had access to a few news channels. I was also not given a wifi password. When I contacted the desk, I was told the hotel was booked up and the Internet was just slow. No attempt was made to do anything, nor was I even given an apology. I fell in love the hotel but, I'm skittish now about staying in the future.
真實旅客
1 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年12月9日
Convenient but dated property
Debbi
Debbi,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月8日
Matthew
Matthew,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月7日
Mary
Mary,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年12月3日
Best kept secret
We love this place! Nice large rooms, great hot shower, on the River plus an excellent bar with small bites. Everyone is so friendly and kind. Rooms were cleaned every day with bottles of water without charge! This is our third year staying here and we always have a great time.
Tom
Tom,5 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月3日
Richard
Richard,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月2日
Donna
Donna,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年12月2日
Cost for pet is very expensive
It was okay. The additional cost for my pet was very expensive.
Larry
Larry,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月1日
Shonta
Shonta,2 晚好友同遊
Hotels.com 真實旅客評語
8/10 非常好
2024年12月1日
The hotel was in an amazing location. Our room had a view looking over the Saint Johns river and downtown Jacksonville.
The on-site restaurants were great with excellent food and staff. The hotel had many convenient restaurants and sites to see within walking distance from the hotel - or a short drive away.
However, housekeeping services was limited on Thanksgiving. And, the kitchen area in our room had german cockroaches! GROSS!