It's a beautiful place and totally devastated about the hurricane damage but that doesn't mean this place should be charging full price and no amenities, gave 2 drink tickets and the restaurant wasn't open, could not open the waters they supplied, I really wish we were able to utilize everything since paying so much. They should fully disclose that they aren't fully staffed or open. Call ahead before going to make sure since this place is crazy expensive. Wish I could get a refund because we didn't end up staying....
真實旅客
1 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2024年9月19日
Quarto muito pequeno, sem lugar para colocar as malas, ar condicionado muito barulhento, nos acordou toda a noite!
Pelo valor cobrado pelo hotel, achei que deixou a desejar.
Jose
Jose,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年9月5日
Nancy
Nancy,2 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年8月29日
Scott
Scott,2 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年8月28日
Natalie
Natalie,3 晚旅行
Expedia 真實旅客評語
2/10 不太好
2024年8月26日
Poorly serviced and pool dirty.
Elizabeth
Elizabeth,3 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年8月25日
Peaceful place
Joan
Joan,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年8月21日
Beatriz
Beatriz,2 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024年8月13日
considering the prices and the overall renovated room, its okay not great. reception can be better with info and or willingness ! room was okay ( bathroom had spots on the ceiling) and sofa in the living room too old/ no boiler for some hot water. location is good but service can be improved on many departments.
D
D,6 晚浪漫之旅
Expedia 真實旅客評語
6/10 不錯哦
2024年8月12日
Alexandia
Alexandia,4 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年8月11日
Needs updating
YAISEL ACOSTA
YAISEL ACOSTA,2 晚家庭旅遊
Expedia 真實旅客評語
4/10 一般般
2024年8月11日
La piscina cierra muy temprano, y no hay servicio para lo que necesites después después de la 8 de la noche.
Nelly
Nelly,1 晚家庭旅遊
Expedia 真實旅客評語
8/10 非常好
2024年8月11日
Nghi
Nghi,1 晚旅行
Expedia 真實旅客評語
2/10 不太好
2024年8月10日
The shower curtain is really dirty. The restroom had a weird smell, and the hand sink in the restroom drains really slow, and water pressure is extremely low.
Teejay
Teejay,6 晚旅行
Expedia 真實旅客評語
2/10 不太好
2024年8月7日
I couldn't travel because of the hurricane and they didn't help me make an exchange or refund and no kind of help
Adeliana
Adeliana,2 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年8月4日
Beautiful view
It was an amazing trip with a great view. Some minor cleanliness and room updates were minor in the scheme of things.
Sunsets were ridiculous.
真實旅客
3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年8月3日
Amazing hotel!!! New room, renovated in 2019, the staff are all very polite and smiling, the beach is jaw-dropping with a sensational sunset. Definitely my favorite place in Florida.
Fabiano
Fabiano,4 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年7月29日
An absolutely amazing stay
Carly
Carly,1 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024年7月29日
Great view and beautiful decor or our room and area. Bathroom and sliding doors to be updated- at least.
Lourdes
Lourdes,4 晚家庭旅遊
Expedia 真實旅客評語
2/10 不太好
2024年7月29日
La recepción y el servicio al cliente terrible.
andres
andres,1 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024年7月27日
Loved it
DANAIVIS
DANAIVIS,1 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年7月26日
Bali Hai staff and property were excellent. Beach was beautiful. We were upgraded to a suite because we arrived a day later then expected because of Delta airlines cancelling our flight from JFK due to the Microsoft software glitch. Highly recommended Bali Hai.
DONT USE EXPEDIA!! They wanted to cancel our whole trip because we bought tickets from JetBlue in order to get there the next day after Delta cancelled ours. Expedia was no help with the rudest customer service I’ve ever dealt with. Lost our rental car reservation also. Again Expedia was zero help.
DONT USE EXPEDIA!!
Christopher
Christopher,4 晚家庭旅遊
Expedia 真實旅客評語
8/10 非常好
2024年7月26日
The location in proximity to the beach is fantastic. They offer umbrellas and chairs on the beach. The pool and grounds were terrific. They had pool toys and beach toys for the kids. We had an oceanfront room unit 19. It was adequate but needs to be updated. The beds weren’t very comfortable, the paint was peeling off the tub and walls in certain areas, but the views were terrific. Just don’t expect the Ritz.
Christine
Christine,1 晚家庭旅遊
Expedia 真實旅客評語
2/10 不太好
2024年7月26日
Run down hotel
Terrible, run down hotel. They have no business charging what they charge a night here. The beach is beautiful. That’s about it. The room was not ready to be checked in to at 4:30. Check in time was 4. The front desk lady was RUDE. Not sorry about anything at all and RUDE. I will not be back here. Ever.