It was my birthday, we evacuated from the hurricane Milton. We had no shower. It didn’t work. I told the desk. They didn’t do anything. Didn’t offer to move us. Didn’t offer a discount. Nothing. We got power first thing the next morning and left.
Paul
Paul,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月11日
Perfect place to evacuate too. Thank you Tideline
We evacuated from Fort Myers due to Hurricane Milton. I can not say enough about the staff and employees at this hotel. They were amazing
Constance
Constance,4 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年8月23日
The pool area and beach front terrace were both designed beautifully. The lobby and restaurant as well with luxurious materials and furniture. This would be perfect for a destination wedding, party or conference. The staff was very helpful and friendly.
Cesar
Cesar,3 晚家庭旅遊
Expedia 真實旅客評語
8/10 非常好
2024年8月17日
Very nice room and views.
Keisha
Keisha,4 晚旅行
Expedia 真實旅客評語
4/10 一般般
2024年8月7日
Hotel needs better front desk service
Let me start off by saying that the staff that works the beach area and bar area upstairs is phenomenal and they are running a tight ship however, the front desk and interior the rooms need some help. They did go through a new renovation but my room air-conditioning wasn’t work when I checked in, and the ceiling was peeling off in both rooms that. I also felt like for a resort stay even though it’s the middle of the summer the staff was not appropriately matched for service.
Melanie
Melanie,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年8月5日
Very good overall!!
Pablo
Pablo,2 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024年7月21日
Todo muy comfortable, lo único que el bar cierra muy temprano debería durar al menos hasta las 12 pero la atención súper todos los chicos lazy, odi y shenoa. Todos super!
Maria
Maria,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年7月20日
matt
matt,2 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年7月16日
Aaron
Aaron,3 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年7月9日
My fiancé recently opened a business in Palm Beach area and i went med to explore the hotels. I said this was in Palm Beach reasonably priced at $405 per night and we went to dinner at Buccan which i did enjoy. After dinner we headed to the hotel for our stay and before booking we said let’s just do 1 night to see if the hotel was worth it or go back to another one we were staying at in West Palm. So let’s say …
1. Arriving at 11:15pm no valet… understandable it’s late
2. before getting to our room he said let me know if the room is clean or if you want me to change it. I said why would your book me a bad room? I would change it now .. he said no it’s open so it’s clean just making sure. I said ok
3. Get to the room it’s smells me thinking maybe they just put the AC on.
4. I always book a room with a balcony. nope no balcony. I called 2x at the front desk no response so i went downstairs
5. I told him i booked a room with a balcony he argued and said no i didn’t. Then i showed him my reservation and he said oh we don’t have room with pool view with balcony. I said well i paid extra for it. can you get me a room with a balcony
5. Gives me a room with side ocean view with balcony and says it’s a favor for you i won’t charge you the extra. I said what extra i paid for a balcony and I’m just sleeping - I’m only enjoying 3 hours as check out is at 11am. (Horrible)
6. I slept - came in the morning and walk around the area around 8am. Went to the gym the elliptical didn’t work.
Santa
Santa,1 晚浪漫之旅
Expedia 真實旅客評語
2/10 不太好
2024年7月8日
JULIET
JULIET,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年7月8日
Really great property for the $$. Very clean and reasonably priced. Great staff
Andrew
Andrew,2 晚旅行
Expedia 真實旅客評語
2/10 不太好
2024年7月3日
Denise
Denise,2 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年6月24日
Ariana
Ariana,1 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年6月24日
Had a great birthday get away!
Jessy
Jessy,2 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年6月21日
Mer et piscine top 👍
Rémy
Rémy,3 晚浪漫之旅
Expedia 真實旅客評語
2/10 不太好
2024年6月21日
I remember coming here a few years ago and thinking how great this place is. Fast forward to today, it is a completely different hotel. Basically lipstick on a pig. We had issues the moment we checked in. As we walked into the hotel the air was very thick and humid. Turns out they were having AC issues because of some “renovations”.
The person at the front desk took my CC for incidentals and had to cancel everything because he accidentally put in HIS name into my reservation. He told me to come back in the morning to take care of it with his manager. So he gave us the keys and when we walked into our room, we immediately noticed the AC leaking water. There were dust bunnies and stains on the ground, and stains in the bathroom wall. I’m skeptical at this point and pulled back the sheets. More dust bunnies.
I walked downstairs to let the front desk guy what we experienced. He said he would check if another room was available and he would personally go into the room to check it out. He checked out THREE ROOMS before he found a suitable one. At this point it’s getting close to midnight and we were so tired after delayed flights that we just wanted to lay down. This room was decent enough so we stayed. But the following day when I walked into the shower THERE WAS A FREAKING ROACH!!!
Pool and area were also dirty, towels and trash everywhere. No one was manning the area. Plus we spoke with other guests and they told us that their rooms were also dirty. They moved 3 times.
Paula
Paula,3 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024年6月19日
Celia
Celia,3 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024年6月18日
Chase
Chase,2 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年6月17日
Excellent
José
José,1 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024年6月17日
We had a beautiful weekend away here. We loved the spa and beach access.
Sam
Sam,2 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024年6月16日
Overall excellent stay!
Perfect spot on the beach as advertised.
Excellent food options, spacious renovated rooms, terrific pool, hot tub, service.
KENNETH
KENNETH,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年6月12日
Stefano
Stefano,2 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年6月2日
Tidelines is beautiful. Pool and beach are great. Room was spacious and well appointed. Close by to golf course other restaurants and is walkable to other nearby properties. Ocean view is breathtaking. Staff seemed very busy when I arrived. Seemed a little understaffed at the time; however after I left the property and I had an issue with leaving something behind, they went above and beyond to ensure that it was shipped to me at home. Would definitely stay again.