We waited an hour and a half past check in time, no apology or credit or anything. When we finally got to the room it reeked like wet dog.
Breakfast was well stocked but tables were dirty, chairs and couches stained.
Emily
Emily,1 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 4 月 6 日
Ashley
Ashley,2 晚好友同遊
Hotels.com 真實旅客評語
2/10 不太好
2025 年 4 月 2 日
NEVER AGAIN. EVER.
Front desk service was absolutely horrible. Selective professionalism. Caucasian auditor extremely impatient with stealth rudeness. The African American auditors (with the exception of the small one who was sweet) were rude-per usual-to other African American guests. Show your true colors when you interview so guests will want to return. Rooms were filthy and felt dirty. Parking fee of $20 per night is rip-off. I parked on the street one night but was still charged for two nights AFTER we checked out with no prior knowledge. Please retrain your staff and clean the walls and sinks in your room. My flesh crawled the entire time. Can’t say it enough-WORST DESK STAFF EVER.
真實旅客
2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 3 月 31 日
Great job!
The front desk professionals were kind, helpful, and professional. The hotel was very clean. Housekeeping was professional. Overall very good experience!
Michelle
Michelle,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 3 月 29 日
We had a great stay! There was a very bad thunderstorm when we arrived and the power kept going out and shutting their system down! The employees handled it with grace and were super nice and friendly!
真實旅客
1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 3 月 6 日
真實旅客
1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 2 月 23 日
Felt welcome at check in. All staff encountered on the stay were welcoming and professional.
Annette
Annette,2 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 2 月 17 日
Jacqueline
Jacqueline,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 2 月 17 日
Staff was amazing
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 2 月 16 日
真實旅客
1 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 2 月 15 日
Christie
Christie,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 2 月 14 日
It was great, great customer service
Hosani
Hosani,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 2 月 4 日
Quartez
Quartez,2 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 1 月 25 日
Love the front desk! I was greeted with a smile and she was devoted to making sure my questions were answered and needs were met.
Rachel
Rachel,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 1 月 24 日
Great experience
Great experience. The staff were friendly and helpful and allowed us to check in a day after we initially made reservation for. The rooms were clean and had all the amenities. Great location.