The room was large and comfortable and we loved the hammock in the room, but we were very disillusioned with the hotel overall. We paid extra to include a daily breakfast and an excursion. When we arrived, we were told “ Excursion” was the use of bicycles for a day. This, is not by any stretch of the imagination, and excursion. My partner does not know how to ride a bicycle and, due to knee problems, I was unable to. When this was noted, we were offered a $10 discount on transportation to another excursion… Which we would have to pay for. $10 off is not commiserate with the amount that we paid for the excursion in the first place. I do not appreciate places that do not follow through on what they offer and I will not stay here again nor will I recommend this hotel.
Sharon
Sharon,3 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 1 月 11 日
Nice hotel
The staff were friendly except for the guy offering tours and such. When we declined his offers he became a little nasty.
Nice room, good shower and lovely rooftop resto and pool.
It's across the street from the ruins, but off the beaten track which was good.
We recommend the hotel!
Michael
Michael,3 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 1 月 11 日
Excelente todo
Angelica
Angelica,2 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024 年 11 月 23 日
jordin
jordin,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024 年 11 月 17 日
Esta muy accesible en la carretera e instalaciones medernas
ALEX ALONSO ANDRADE
ALEX ALONSO ANDRADE,1 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024 年 11 月 14 日
Overall, the experience was good. Customer service was amazing, the food was enjoyable, and the location was perfect if you’re looking to be near the beach without breaking the bank. A few things to note: this is not an adults-only hotel, so be mindful if you’re specifically looking for that type of environment. The all-inclusive service isn’t 24/7 and closes after 10 p.m. The hotel isn’t very close to Tulum city, but there is convenient nearby transportation for getting in and out. Overall, it’s a very good hotel.
Samuel
Samuel,4 晚浪漫之旅
Expedia 真實旅客評語
8/10 非常好
2024 年 11 月 14 日
Simon
Simon,3 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2024 年 11 月 13 日
Rosa
Rosa,3 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024 年 10 月 18 日
My fam/friends and I had a wonderful time at this resort. The staff was amazing and so accommodating. The hotel itself seems to be up and coming so its under repairs , but we still enjoyed our time and look forward to even going back
Tiara
Tiara,5 晚家庭旅遊
Expedia 真實旅客評語
6/10 不錯哦
2024 年 10 月 3 日
Nadege
Nadege,5 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024 年 9 月 19 日
Francisco
Francisco,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024 年 9 月 13 日
Samuel
Samuel,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024 年 8 月 26 日
We enjoyed our stay here, very clean and the staff were just SO KIND and everyone’s genuine and the food was great!!
Osama
Osama,6 晚浪漫之旅
Expedia 真實旅客評語
8/10 非常好
2024 年 8 月 11 日
The location is great. The right in front of the Tulum ruins. It isn’t so close to the downtown so you can get quiet time.
David
David,8 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024 年 8 月 5 日
Chill atmosphere
Overall sensational stay in a minimalist hotel. Did the all inclusive option.
The mattress was way too firm for my personal tastes, the drinks at the bar didn't pack any punch (even after having quite a few), and the meal options were quite limited (although everything I tried was pretty good).
However, the service was kind and attentive. The design was simplistic and eco friendly. The location was perfect, as it was close to everything we needed, but not in the mix. Overall, enjoyed and would stay again in a heartbeat.
真實旅客
3 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024 年 8 月 2 日
It Was Terrible, The Bed Was Hard, The Food Wasn’t Good Even The Restaurant Next To The Hotel Wasn’t Great, You Have To Take A Taxi Everywhere, Don’t Get All Inclusive You Won’t Be Happy Or Get Your Money Back!
Trinece
Trinece,4 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024 年 7 月 24 日
La terraza es algo de otro mundo me encanto
Christian
Christian,2 晚家庭旅遊
Expedia 真實旅客評語
6/10 不錯哦
2024 年 7 月 2 日
El hotel es lindo, pero las camas son muy duras, la comida pésima, muchas moscas sobre el menú, pedí un omelette y estaba crudo; ruido en la noche.. se escuchaban voces salí a ver que era y la recepcionista estaba hablando por teléfono con la alta voz. Las luces de la recepción son molestas para las habitaciones que están en el segundo nivel, se notan por las rendijas de las puertas. Deberían disminuir la intensidad de la luz por las noches.
MARTHA
MARTHA,1 晚好友同遊
Expedia 真實旅客評語
10/10 好極了
2024 年 6 月 20 日
Ronald
Ronald,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024 年 6 月 1 日
Muy agradable estancia, todo el personal super amable y una excelente atención. Las instalaciones están super padres y se siente la buena vibra del lugar. La comida deliciosa y en opción all inclusive excelente en snacks, bebidas, etc. La recomendación sería tener opción a tomar desayuno más temprano debido a que muchos tienen vuelos que salen temprano o inician actividades desde la mañana para aprovechar el día y ahí no vale al cien lo que se paga del all inclusive. En cuestión de la habitación, todo super bien, la cama cómoda, el ventilador muy potente y el aire acondicionado también. La regadera siempre nos funcionó bien, solo al estar el clima super caliente no salía casi fría pero no importó y otra recomendación sería ventilar un poco más el baño ya que si se encierra mucho el calor ahí. Aún con los pocoa detalles, lo vale todo y sin duda me volvería a hospedar en este lugar.
Stephanie
Stephanie,3 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024 年 4 月 24 日
Nice, clean, quiet and comfy hotel. Very close to pyramides of Tulum.
I really love staying in this hotel with my children.
Ruff area is the best. Nice view.
Maria
Maria,1 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024 年 4 月 18 日
Peace of mind stay
Very comfortable and relaxing. Very quiet and peaceful. Very close to the ruins. Five minutes from clubs, bar and food. Would definitely stay there again
Lenkiya
Lenkiya,5 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024 年 4 月 17 日
Nice place to take a break 😉
Fredy
Fredy,1 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024 年 4 月 16 日
I like everything it made my experience in Tulúm better
Food, location, and facilities of the hotel are excellent