Quinta Alegría Shopping Mall - 4 min walk - 0.4 km
Mamitas Beach - 6 min walk - 0.5 km
Playa del Carmen Main Beach - 6 min walk - 0.5 km
Playa del Carmen Maritime Terminal - 18 min walk - 1.6 km
Getting around
Cancun Intl. Airport (CUN) - 49 min drive
Cozumel Intl. Airport (CZM) - 12.3 miles/19.7 km
Airport pick-up service
Area shuttle (surcharge)
Restaurants
Starbucks - 1 min walk
La Vagabunda - 1 min walk
Ambasciata d'Italia Ristorante - 1 min walk
El Diez Parrilla Argentina - la 5ta Avenida, Playa del Carmen - 2 min walk
La Vaca Gaucha - 1 min walk
About this property
Hotel Coco Rio by Hospitality Wellbeing
Hotel Coco Rio by Hospitality Wellbeing offers a great location, putting you within just a 10-minute walk of Quinta Avenida and Mamitas Beach. Free perks include WiFi and continental breakfast daily between 7:00 AM and 10:00 AM. Also, Playa del Carmen Main Beach and Playa del Carmen Maritime Terminal are just a 5-minute drive away.
Languages
English, Italian, Spanish
At a glance
Hotel size
18 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 10:00 AM
Contactless check-in available
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Offsite parking within 16 ft (USD 20 per day), from 10:00 AM to 10:00 PM
Street parking available
Transfers
Airport pickup on request (available 24 hours)*
Offsite
Area shuttle*
Other information
Smoke-free property
Property amenities
Food and drink
Free continental breakfast each morning 7:00 AM–10:00 AM
Traveling with children
Art supplies
What to do
Beach nearby
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Luggage storage
Bicycle rentals
Beach towels
Romance packages
Facilities
1 building/tower
Safe-deposit box at front desk
Garden
Library
Accessibility
Accessible airport shuttle
Room amenities
Be entertained
32-inch LCD TV
Cable TV channels
Home comfort
Air conditioning (climate-controlled)
Ceiling fan
Sleep well
Free crib/infant bed
Bed sheets provided
What to enjoy
Patio
Freshen up
Private bathroom
Hair dryer
Towels
Stay connected
Free WiFi
Free local calls
Food and drink
Refrigerator
More
Daily housekeeping
In-room safe
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: USD 1.96 per accommodation, per night
Optional extras
Airport shuttle service is offered for an extra charge of USD 31.00 per person (one way)
Area shuttle service is offered for an extra charge
Parking
Parking is available nearby and costs USD 20 per day (16 ft away; open 10:00 AM to 10:00 PM)
Policies
This property does not have elevators.
This property accepts credit cards. Cash is not accepted.
Also known as
Coco Rio
Coco Rio Hotel
Coco Rio Playa del Carmen
Hotel Coco Rio
Hotel Coco Rio Playa del Carmen
Frequently asked questions
Does Hotel Coco Rio by Hospitality Wellbeing offer free cancellation for a full refund?
Yes, Hotel Coco Rio by Hospitality Wellbeing does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Coco Rio by Hospitality Wellbeing?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel Coco Rio by Hospitality Wellbeing?
No, unfortunately, but there's street parking available.
Is airport shuttle service offered by Hotel Coco Rio by Hospitality Wellbeing?
Yes, a shuttle from the airport to the hotel is available. The charge is USD 31.00 per person one way.
What are the check-in and check-out times at Hotel Coco Rio by Hospitality Wellbeing?
Check-in start time: 3:00 PM; Check-in end time: 10:00 AM. Check-out time is noon. Contactless check-in and check-out are available.
Is there an onsite casino at Hotel Coco Rio by Hospitality Wellbeing?
No, this hotel doesn't have a casino, but Riviera Gran Casino (12-min walk) is nearby.
What is there to do at Hotel Coco Rio by Hospitality Wellbeing and nearby?
Hotel Coco Rio by Hospitality Wellbeing has a garden.
Does Hotel Coco Rio by Hospitality Wellbeing have any outdoor private spaces?
Yes, every room features a patio.
What's the area around Hotel Coco Rio by Hospitality Wellbeing like?
Hotel Coco Rio by Hospitality Wellbeing is in Downtown Playa del Carmen, a short 1-minute walk from Quinta Avenida and 6 minutes' walk from Mamitas Beach.
Hotel Coco Rio by Hospitality Wellbeing Reviews
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
8.6/10
Staff & service
8.8/10
Amenities
8.4/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10 Exceptional
Jul 20, 2023
Very good hotel ,recommend
Mirza
Mirza, 1-night trip
Verified Expedia guest review
6/10 Good
Jul 10, 2023
Empty hotel, but I was put on the top floor. Asked about changing to the bottom floor, but told they were all dirty. Clean room. Decent bed...but NO hot water in the morning. Tried to explain it to Jesus, but he just kept repeating himself that he could do nothing about it and they never had issue before. No worries Jesus. I was leaving...only letting you know for future reference!
Darren
Darren, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Jul 9, 2023
Perla
Perla, 5-night trip
Verified Orbitz guest review
10/10 Exceptional
Jun 25, 2023
Great location.Central of night life street. Nice and helpful staff. I recommend this hotel.
sarinee
sarinee, 4-night trip
Verified Expedia guest review
10/10 Exceptional
Jun 5, 2023
Cesar
Cesar, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 25, 2023
Close to everything without the loud music at night
Jennifer
Jennifer, 3-night romance trip
Verified Expedia guest review
8/10 Very Good
Dec 18, 2022
I like many things about this hotel but I almost forgot to pickup the cash they said they had to hold at the reception until checkout.
Tedla Ababu
Verified Orbitz guest review
8/10 Very Good
Dec 15, 2022
Nice stay but loud street
Nice place to stay, however beware if you get assigned a street facing room. Music from the restaurants outside the hotel is very loud and goes on till late night.
Verified traveler
2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 13, 2022
Excellent choice! Best location, great price, great service, good breakfast, love it!
Ricardo
Ricardo, 2-night trip with friends
Verified Expedia guest review
8/10 Very Good
Dec 11, 2022
Cancun in general is the safest place to visit and Hotel Coco Rio is not different. You've got nice stuff and amenities.
Tedla Ababu
Tedla Ababu, 3-night trip
Verified Orbitz guest review
8/10 Very Good
Nov 18, 2022
Shofali
Shofali, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jun 13, 2022
The property is adorable! Clean room, excellent location, gigantic beautiful shower, so many restaurant options nearby
Holli
Holli, 1-night family trip
Verified Hotels.com guest review
6/10 Good
May 20, 2022
There’s no hot water
Chang
Chang, 1-night trip
Verified Expedia guest review
10/10 Exceptional
May 2, 2022
Great place to stay in Playa del Carmen
Nice hotel in a great location, great staff, excellent Wi-Fi and very quite at night.
Dylan
Dylan, 1-night trip
Verified Hotels.com guest review
6/10 Good
Apr 20, 2022
Timothy
Timothy, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Apr 19, 2022
Location is perfect, a lot of restaurants, bars and shopping stores around.
Personal was very friendly and the room big and clean with a nice A/C unit. Thanks to Jorge in the front desk very nice person.
Saul
Saul, 3-night business trip
Verified Travelocity guest review
10/10 Exceptional
Apr 7, 2022
Me encanto el lugar
Francelia
Francelia, 3-night romance trip
Verified CheapTickets guest review
10/10 Exceptional
Mar 15, 2022
This place has everything I am looking for. Great Location, Dining options, Coffee Shops, Laundry facilities a block away. Would definitely stay here again!
Justin
Justin, 4-night trip with friends
Verified Orbitz guest review
10/10 Exceptional
Mar 3, 2022
Good place - need to pay to park at a lot nearby
Good place and close to everything but you need to park at a paid lot nearby or at the mall down the road. Side street parking is not readily available. The WiFi is good and the aircon was good. It is very close to 5th avenue so could be a little noisy in evening, but not too bad.
Nathan
Nathan, 5-night trip
Verified Hotels.com guest review
8/10 Very Good
Jan 14, 2022
Next to fifth Avenue
This hotel is perfect if you would like to stay close to all the action on fifth Avenue.
Christian
Christian, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 12, 2022
Braedon
Braedon, 2-night trip
Verified Hotels.com guest review
6/10 Good
Jan 7, 2022
Karen
Karen, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 24, 2021
Nikolas
Nikolas, 6-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 3, 2021
Great Location
Great location, clean place with fast wifi and good A/C