"Please be careful do not put any stuff near the garbage bin because there may be a chance for some staff to clean it during room service coincidencely"
"We extended a room for one more night on the second day of moving in and was charged right away, but on the original day of check-out we found our luggage and belongings are moved out of the room."
"Awesome location just minutes of walk away from downtown Banff. The room was spacious and very modern and comfortable. Parking was easy with an underground garage, although we had to pay extra for it. We stayed for 3 nights and it was pretty quiet at night. The staff was super friendly. Overall a very pleasant stay. Would definitely recommend for its convenient location and comfortable rooms. "
