查爾斯頓飯店

"很不错的"

"房間乾淨簡約，地點方便離地鐵走路兩分鐘，步行到小義大利區或波士頓公園也都很近。 早餐推薦可以加購，品項不多但都好吃，早晨坐在外面露台享受陽光用餐很舒適。 唯一可惜的是覺得枕頭有點太高。 "

"I haven't used anything since checking in. The bathtub is clogged and infested with mosquitoes. The windowsills and tables in the room are dusty, as if no one has stayed and hasn't cleaned them in ages. The refrigerator also doesn't work. After reporting the situation, we were told we would get a full refund. However, a month has passed and I haven't received one. I contacted the hotel, and they said they'd already processed the refund and told me to check with my bank. I went to the bank and asked the manager to check, but they also said there was no refund. I think this hotel is deceptive. If I had a five-star review, I wouldn't give it a single star. It's terrible. If there was a complaint number, I would definitely file a complaint with this hotel, not just the Hilton. It's worse than an average hotel. It's ridiculous."

"很好"

"地理位置优越"

"優：位置優越，古典優雅、乾淨舒適．飯店tradesman咖啡廳好喝。門房友善且樂於幫助， 缺：雖預約時有指定但因入住時問較晚，2間房被分在不同樓層，不方便。"

"My room does not have separate bathroom, which I did not know is an option. Be mindful of this."

"It meets my needs for convenient, clean and quiet accommodation."

"Hotel itself is nice. The room is also new and clean. Problem is the service. First hotel lost my luggage stored there and also could not find my parcel when I checked in. Housekeeping is v chaotic and not hygienic. "