the hotel was changed while we arrive. even it was finally accept but it is really bad feeling to me.
真實旅客
5 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2018年12月11日
Changed another apartment to me without notice!
No television channel, I could not watch the TV in the accommodation.
No detergent for cleaning cups.
真實旅客
2 晚旅行
Expedia 真實旅客評語
2/10 不太好
2023年9月21日
PLEASE NO ONE BOOK HERE TO STAY!!!
The photos look fantastic but when we arrived we went to two different receptions and no one could check us in because it was a private residents. They called the owner and got someone else to come down and gave us the keys. That was fine however when we got in the kitchen was filthy they left and old dish towel with stains and a wash cloth that has never seen the laundry. We found hairs from other people on the bathroom floor and in the shower which we did not dare to go into without flip flops due to the state it was in. There was grime everywhere with the lack of cleaning and the bed sheets (which might have been clean but we are not sure) had stains which either haven’t been washed out or not been washed at all. We had to ask for toilet paper and other amenities …. the reply was the cleaner must have forgot it (with the rest of the cleaning apparently). I think the cherry on top was finding a cockroach ….. We decided we had enough.
For your own health, well-being and not to ruin your trip just don’t stay here!!!
Sara
Sara,1 晚家庭旅遊
Expedia 真實旅客評語
6/10 不錯哦
2023年9月16日
Property is tired facilities tired, plenty of space but in need of refurbishment
Karl
Karl,7 晚旅行
Expedia 真實旅客評語
2/10 不太好
2023年1月7日
Worst place ever, pictures are a lie, the place is horrible and suuuper dirty! I left the place because of its condition, was unaceptable! Watch out😬
EDUARDO
Expedia 真實旅客評語
10/10 好極了
2022年1月22日
Satisfied stay in KL
It was a good stay. Spacious for one person.
Perhaps need to renew the kitchen & toilet stuff.
Overall I am satisfied especially the fast response on my query.
Chai
Chai,7 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2020年4月21日
真實旅客
3 晚旅行
Expedia 真實旅客評語
8/10 非常好
2020年3月16日
I assumed this stay would be something like a serviced apartment rather than a privately owned residence. The front desk would not deal with us at all and just said "Talk to the agent", which was (I assume) the owner of the room. At check out, it was the same, no help at all from the desk, just "contact the agent, or drop the key in the mailbox".
真實旅客
2 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2020年1月19日
真實旅客
2 晚旅行
Expedia 真實旅客評語
10/10 好極了
2019年11月30日
真實旅客
3 晚旅行
Expedia 真實旅客評語
8/10 非常好
2019年8月4日
真實旅客
7 晚旅行
Expedia 真實旅客評語
10/10 好極了
2019年7月29日
I enjoyed my stay at Platinum Suites. The whole check-in and check-out process was smooth. Any requests I had for the room were happily accommodated for me. The room was always cleaned as requested and I received extra towels whenever needed. The property itself was fully furnished with a microwave, stove/oven, full refrigerator, and washing machine. I would highly recommend staying at this location.
Wij hebben genoten van ons verblijf in het Platinum Suites at Swiss Garden. Het was heerlijk om zoveel ruimte te hebben en het uitzicht was ook heel fijn. We hadden problemen met de WiFi verbinding via ons eigen telefoon. Er was maar 1 app bericht nodig om het heel snel in orde te laten maken.
De service was super en de beheerder was heel snel en makkelijk bereikbaar.
真實旅客
4 晚浪漫之旅
Hotels.com 真實旅客評語
10/10 好極了
2019年1月1日
Great apartment
Stay here now
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2018年12月31日
Must stay
Great
Susanna
Susanna,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2018年12月19日
Good location, suitable for family trips
Very good location, near to Jalan Alor (just across the main road) and shopping complex in Bukit Bintang. Clean,and spacious residence unit provided. Very nice pool. Fast Wifi. Secure car park provided. Comfortable beds.
The minus thing was the owner provide me with one unit in Swiss Garden Residence and the other in The Robertson (i Booked for two units)
Lim
Lim,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2018年12月1日
sehr schöne und grosse Räumlichkeiten, der persönliche Service war sehr gut wir wurden gleich beim Empfang in der Lobby begrüßt uns wurden die Räumlichkeiten gezeigt und wir wurden und alles eingewiesen bei Fragen hätten wir zu jeder Tages und Nachtzeit anrufen können ein großes Dankeschön