My second time to stay in this hotel ( first time was 1 year ago as my Malaysian fd lives in mid valley, that time was amazing that's why I booked the same hotel in this trip but a little upset when you find something changed in terms of service). First of all, no bottled water or hot pot provided in the room, you have to serve yourself and to walk to the lift lobby to get a filtered water machine. I know its a matter of environment protection policy but still not convenient especially you want some warm water in the mid night time (and your room got some distance to the lobby) Also wifi did not work well, the password always wrong that you have to ask the front desk to provide new password time by time. Other than that, the location of this hotel is great as it is connected to a mega mall that you can have a pleasant shopping experience. Money exchange rate is very good, it's about 9-10% more when compare with the rate you have in the airport. (p.s. traffic jam sometimes happened in mid valley, parking space is not easy here)