Hotel Hilton Bordeaux Garden Inn 17/4/2025
Good day to you following our recent stay at the Hilton Garden Inn in Bordeaux have been requested to write a review in relation to our stay and experience.
We arrived quite late in the afternoon around 5:30 PM and went to reception and was greeted very kindly by the receptionist at that time. He confirmed our room reservation for three people just for one night dinner bed-and-breakfast we were explained about restaurant which wasn’t too much of a problem as this was our second time at the hotel following stay last year, which we enjoyed very much.
We entered our room to find it the same as we had experienced before and knowing we were three people, yet to gain the room was Only set up for two people There was an extra set of towels on the bed, but only 2 cups & enough milk for two people and two bottles of water, which is not ideal when you have booked for three people dinner bed-and-breakfast
I came down to reception and asked why the room had only been set up for two people as we were three to which they apologised. I said we would also like extra glasses, decaffeinated coffee (as we only drink decaffeinated coffee), extra milk and water glass & tea cup.
The reception gentleman said he would organise this and bring it up once it was already, this was within 15 minutes.
He arrived at our room and handed me one milk, one espresso cup one tea cup no water and no water glass and the coffee was normal. This was a pointless