The hotel does not have adequate temperature control and it was 80 degrees in our room all night long. We called the front desk and asked for them to fix the AC. They changed our room but it had the same problem. Essentially the unit would not cool past 26C. Way to hot for a luxury hotel. What was worse was they tried to gaslight us in saying that it takes up to an hour after checkin to have the AC work. After three hours it was still warm and had actually gone up. We had been traveling for 28 hours and were exhausted and needed to rest but couldn't because it was hot and muggy and gross. I would not recommend this hotel or stay here again.
Desiree Natasha
Desiree Natasha,1 晚商務旅行
Expedia 真實旅客評語
8/10 非常好
2025 年 4 月 23 日
Petit bémol est qu’il n’y avait pas de service aux chambres’
rene
rene,1 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2025 年 3 月 13 日
Very good
Robert
Robert,2 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024 年 12 月 19 日
Derek
Derek,2 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024 年 4 月 24 日
Jordan
Jordan,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2021 年 5 月 5 日
真實旅客
1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2019 年 12 月 11 日
Very clean room and nice staffs. Truly thanks for ther kindness.
They even prepared lunch box for early checkouters due to morning flight and i really appreciate it.
Good view and beautiful garden and terrace. Everything was perfect. Defenitely recommend to stay here for anyone who's planning to visit Xiamen.
真實旅客
1 晚商務旅行
Expedia 真實旅客評語
2/10 不太好
2019 年 8 月 28 日
真實旅客
6 晚旅行
Expedia 真實旅客評語
10/10 好極了
2018 年 10 月 29 日
English poor but staff helpful. Good facilities. Isolated and not easy to get transportation. Suggest free shuttle to airport and other popular locations in the city.
Capi
Capi,5 晚旅行
Expedia 真實旅客評語
8/10 非常好
2018 年 10 月 8 日
Beautiful and relaxing resort hotel
It’s a brand new resort hotel with direct access to the beautiful beach. The hotel site is beautifully landscaped and there’s good view of the sea or garden from the balcony in the room. It is very quiet and relaxing to have a vacation here away from the bustling city.
真實旅客
2 晚商務旅行
Hotels.com 真實旅客評語
4/10 一般般
2018 年 7 月 26 日
The Location is off center , the management is well aware of it but didn’t take any proactive action to alleviate the situation such as shuttle bus
Hoi Kwong
Hoi Kwong,3 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2018 年 7 月 21 日
It was connected to the nice beach. Very kind staffs welcomed warmly.