2/10 不太好
2025年1月10日
Disappointing Overall
Visit the local thermal pools and 3 star hotels for better service and value. You’ll get the same service and support the community. Lesson learned. I gave the following concerns to the Vichy manager 24 hours prior to our checkout. Confirmed he received the feedback at checkout. He decided not to address the concerns. 1. Broken toilet, 2. Broken trash can, 3, Shower temperature fluctuations are frequent and extremely hot to cold, 4. In room refrigerator doesn’t work. 5. Arguing employees in the spa delayed gaining access to the facilities. After thoughts, the view from the balcony of a small river littered with trash and plastic bottles was almost poetic in showing how little the Vichy brand is concerned about their future reputation and relationships with both their loyal customers and environmental commitments. Not impressed.
Raymond
Raymond，3 晚旅行
Hotels.com 真實旅客評語
