We were unable to get to property due to illness and inability to travel. Review is communication related only. Sadly no refund accommodations were made, which we understand.
Sean
2 晚旅行
10/10
Buen restaurante
Tuvieron la habitacion lista antes de tiempo
Maria
1 晚旅行
8/10
Bryan
2 晚家庭旅遊
10/10
The staff goes out of their way for the guests. It is a breathtaking property. Love everything and my stay there. Best hotel I ever stayed at.
Evelyn
3 晚好友同遊
10/10
Exelente lugar para relajarte y disfrutar de la naturaleza y buena atención. La comida deliciosa y ellos elaboran sus propias salsas que también están a la venta.
MONICA
1 晚浪漫之旅
8/10
Francisco
1 晚旅行
10/10
Un lugar muy bonito, comida rica, instalaciones limpias recomendado
Alejandra
1 晚家庭旅遊
10/10
Panisté was a fantastic place to relax and enjoy the beauty of the area. The rooms were great, with really nice views of the mountains and hills nearby. It felt like we were far away from everything. The restaurant was really tasty as well, and they were very accommodating of my food intolerances (dairy).
I highly recommend the temascal - a steam room Guatemalan style, where a wood fire heats rocks that you then put water on to create steam in a brick dome.
We also wandered around the grounds, seeing all the gardens and coffee plants. The pool was also great - a little heated given the cool day we were there.
It almost felt like we were the only people staying there - we saw more staff than guests, so enjoyed some truly peaceful days during our stay.
Nicole
2 晚浪漫之旅
10/10
Très bien comme hôtel les jardins sont merveilleux
Constance
1 晚家庭旅遊
10/10
Solo hay que mejorar el wi fi. Saludos cordiales.
Alvaro
1 晚家庭旅遊
10/10
Nice
Luis
1 晚家庭旅遊
8/10
.
Blessing
2 晚旅行
10/10
Juan Pablo
1 晚旅行
8/10
Eddy
1 晚家庭旅遊
10/10
We enjoyed our stay at Hotel Boutique Y Restaurante Panisté. The rooms are big, spacious and clean. The balcony overlooking the garden was nice and beautiful. We really enjoyed and loved using the spacious sauna.
Lois
1 晚家庭旅遊
10/10
PABLO DANILO
2 晚旅行
8/10
Erik
1 晚旅行
2/10
No screens on windows in cabins so be aware of mosquitos as they are everywhere and will keep you awake all night. Between the roof and ceiling you can hear noises like screeches/growls they may be rats or other animals. The property has beautiful gardens but unfortunately it seems administration did not check on rooms before they get reserved and did not acknowledge the situation. Administrator told us that they do not have screens on windows because people have different tolerances to mosquitos. No justification for this as this can detonate allergies or bring diseases. We did not received any compensation/discount or apology. We encourage administration to take into consideration this assessment as the hotel and place are beautiful. It just need commitment, understanding and empathy.
真實旅客
2 晚家庭旅遊
10/10
Mónica
1 晚旅行
10/10
Todo estuvo excelente. Al personal de restaurante y bar le hace falta estar un poco más atentos
Ricardo
2 晚旅行
10/10
GLADYS
2 晚旅行
10/10
Cynthia
1 晚旅行
2/10
Jose
1 晚旅行
2/10
This hotel cancelled the reservation without prior notice upon arrival, documented by Expedia. No apology whatsoever and no help in getting allocated somewhere else. Hope this helps fellow tourists upon arrival ar this hotel. Not a reliable hotel.
Christian
5 晚家庭旅遊
10/10
La piscina estaba nice pero imposible de meterse por lo frío 😵💫