The receptionist and the manager tried to give us a different room from the one we paid for and booked originally without any explanation. Their service was very rude, unprofessional and horrible. Do not book this place if you want to have a nice and proper check in experience.
Mario Leonel
Mario Leonel,2 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 3 月 20 日
FEDERICO
FEDERICO,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 3 月 18 日
Angeles
Angeles,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 3 月 16 日
The staff was helpful and friendly. We loved everything about this hotel!
Sarah
Sarah,2 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2025 年 3 月 15 日
Manon
Manon,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 3 月 13 日
Expensive, not great value.
The room was spacious, clean with a separate kitchen and a comfortable bed. Relatively quiet except except noises carried up the stairs from the rooms below(noisy children). Breakfast was meager and barely adequate portions. We were willing to a higher price for this hotel anticipating a good breakfast. Be prepared to check out promptly by 11:00 or you will have staff knocking on your door every 5 to 10 minutes. Good location.
Keith
Keith,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 3 月 8 日
Very nice room, clean and the staff was super nice.
Francisco
Francisco,2 晚旅行
Expedia 真實旅客評語
8/10 非常好
2025 年 3 月 6 日
Alan
Alan,3 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 2 月 16 日
Sarah
Sarah,4 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 2 月 15 日
Robert
Robert,5 晚旅行
Expedia 真實旅客評語
2/10 不太好
2025 年 2 月 7 日
pamela
pamela,5 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 1 月 30 日
This is the third time we have stayed at the Hotel It is in a great safe residential area close to embassies. The manager, Mabel is extremely helpful with advice and taking care of the clients. Several reasonable small restaurants close by.
Donald
Donald,3 晚家庭旅遊
Expedia 真實旅客評語
4/10 一般般
2025 年 1 月 2 日
When I arrived my room was not ready, and receptionist couldn’t find my reservation so she called her supervisor. It took a long time for them to find it, the receptionist did her best to get room ready. Their advertising showed a complimentary bottle of wine, I reminded night staff but she said “she will talk to supervisor and let me know in the morning “ nobody said anything next day and nothing was given to me or even a “ sorry “ about this. This hotel definitely needs to improve a lot if they want to have more people staying at their place
Antonio
Antonio,1 晚家庭旅遊
Orbitz 真實旅客評語
10/10 好極了
2024 年 11 月 27 日
An unpretentious property offering comfortable accomodation, friendly and responsive staff, breakfast of the guests choice. The place is immaculate.
Paul
Paul,5 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2024 年 9 月 25 日
The staff are incredibly friendly here.
That being said, there were a few things that I felt were not up to par given the price for this property:
- water pressure in the shower was non-existent, and hot water was inconsistent
- the TV remote batteries were dead, so we had to swap out batteries in order to control the box
- property seems a bit old, so even though it was clean, it still felt a bit dirty
Lochana
Lochana,3 晚好友同遊
Expedia 真實旅客評語
8/10 非常好
2024 年 8 月 29 日
This quaint hotel was located in the Condesa neighborhood about 25 minutes from Palacio de Bellas Artes (without traffic). It is within walking distance to Chapultepec Castle. It was easy to grab an Uber. The room was spacious and nicely decorated. The hot water however was a bit fidgety and would get cold after a few minutes. Other than that the room was okay. We did not get the of wine that should have been included. Breakfast was filling, they offered fruit, tea/coffee, toast and your choice of omelette and hot cakes. The was staff was very nice and attentive.
Emmarilis
Emmarilis,4 晚浪漫之旅
Expedia 真實旅客評語
2/10 不太好
2024 年 8 月 10 日
Jesús Emilio
Jesús Emilio,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024 年 3 月 24 日
Well located in Condesa walking distance to Chapultepec Park and Russian Consulate. Excellent breakfast included. Mabel was great assisting us in getting taxis and upgrading our room