Terrible check in experience. Been told the system is down, wait outside with luggage for a hour and have to leave eventually because they “are working on it and don’t know how long it’s going to take”.
TIANZE
TIANZE,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 8 月 30 日
Mary Anne
Mary Anne,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 26 日
Francisco
Francisco,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 25 日
Tru Hiltons are my favorite chain
Love all of the Tru hotels--clean, modern, nice amenities and lounge/game area. And the most creative marketing. Rooms are bright & clean with cool features. Especially love the lemon body wash. Great breakfast with fresh yogurt and lots of options. One of the best free breakfasts at a hotel chain
Merri
Merri,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 25 日
Melissa
Melissa,3 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 8 月 23 日
Just ok.
When we checked in there were two people at the desk and neither greeted us. I had interrupt them and it was clear that I was inconveniencing them. The hand written signs were half wiped off by the elevator. Things in the room were scratched and dingy and there was hair all over in the corners of the bathroom. Definitely not worth what we paid for the night.
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 8 月 21 日
Cedric
Cedric,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 17 日
Convenient
We enjoyed our stay.
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 4 日
Joseph
Joseph,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 31 日
Easy checking and stay
We got there late and left super early to fly out, but it was convenient and easy check in with some nice amenities and restaurants around within walking distance.
Tammy
Tammy,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 30 日
Andy
Andy,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 22 日
Excellent choice
Staff was very friendly and professional
Jay
Jay,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 21 日
Comfortable and Convenient
Rooms were clean and well organized. Staff was friendly. Great soap, shampoo, conditioner and lotions and in cool dispensers. Breakfast was delicious. Enjoyed the lobby lounge games for relaxation outside the room. Location very convenient to get to Syracuse and other local towns.
Joanna
Joanna,2 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 7 月 19 日
Small room & overpriced
We stayed here 1 night because it was close to my class reunion. I stay at Hiltons often, but this is not what I expected for the ridiculous price. (The price was not normal. Obviously Increased because of the car show this weekend).
Two Queen beds, but Very small room.
No place for suitcase. No closet. Just a hanging bar with a couple hangers, with mini frig underneath. Mini ironing board, which was Hanging on the wall above mini frig. 1 nightstand between the beds. Not a typical Hilton.
On a good note. The staff was friendly and helpful.
Joan
Joan,1 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 18 日
Jessica
Jessica,2 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 7 月 16 日
Nothing !!!
Rooms are ok, people at reception very nice and helpful, but clean at room very poor , breakfast poor as well and it is not worth to pay such amount for this hotel . Very expensive for such as quality !! I wouldn’t recommend it !!
ANA MARIA
ANA MARIA,3 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 16 日
Laurie A
Laurie A,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 15 日
Great location to Empower FCU Amphitheater
Great location in Syracuse to NYS Fairgrounds and Lakeside Amphitheater!
Lyn
Lyn,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 11 日
GARY
GARY,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 6 日
Entertaining breakfast machine :)
We had a nice stay! The rooms were simple, clean, and the bed was very comfortable. Breakfast was a highlight—plenty of options to choose from, and the pancake machine was a fun touch that entertained everyone. A great value and overall pleasant experience.
Jennifer
Jennifer,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 5 日
Karin
Karin,1 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 6 月 30 日
It was great, but when I called to see if they had coin laundry or a pool, I was told yes all properties have them. When I asked they said they had neither. The pool wasn’t necessary but the coin operated washer was.
Marisa
Marisa,1 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2025 年 6 月 18 日
I had requested a handicap accessible room.
The room was located on the fourth floor! If there had been an emergency which made the elevators unusable, I would have been trapped on the fourth floor.
The room had two double beds so could sleep four people but only one chair!
The bath had grab bars but no bench and was very slick.
The room was cleaned one day and not touched the next.
We were there three nights and two of those nights we had to go back down to the desk to get the key reset. Was told this happens and nothing they could do.
The room was not worth the amount they charged.
diana
diana,3 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 6 月 6 日
The location is convenient, plenty of places around. Clean, bright. However, upon arrival the entire lobby smelled like marijuana and I’m fairly confident that the front desk clerk was high. Not a great impression.
Joelle
Joelle,1 晚好友同遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 6 月 5 日
It was an overall decent stay. Tru always has nice amenities. Our duvet cover was slightly stained, and my bedside lamp on one side of the bed did not work. But those are my only complaints.