No toiletries, no coffee or tea maker, hair dryer did not work properly. Neighborhood was on a corner where beggars approach you every time you walk out side for money. Gym was poorly maintained, and hot. Lighting in all rooms very poor. Breakfast not included, no view, and for over 200.00 euros a night, this is criminal. We would not have ever chosen this hotel, but SATA airlines cancelled multiple flights and we were stuck. They also refused to print a receipt for my stay, and I needed that for insurance. AVOID