Requested a room that was pet friendly,confirmed online with hotels.com. Arrived at the motel and attendant was very rude saying that they didnt know I needed a pet friendly room. He said, in the future call us to let us know and now I have to give you a non pet room as we are booked. He also made sure that he told me " I'm sure I'll get complaints" but I can't move you to any other room. He also told me in the future if you see that it says studio its not pet friendly like what? Are we supposed to know this? Instead of just chalking it up to provide the best customer service as they and hotels.com obviously have their settings wrong. Other than that we were happy. He needs to be trained on his service! And no there will be no future bookings!
Yvonne
3 晚家庭旅遊
8/10
Robert
3 晚商務旅行
10/10
Kshitij
13 晚旅行
10/10
Michael
2 晚旅行
10/10
Corey
2 晚旅行
10/10
Barbara
2 晚好友同遊
10/10
Muy agradave
Sandra maria
3 晚家庭旅遊
4/10
Our room # 207 had an overpowering smell of bleach and the window had no coverings, shades or curtains. The overall condition of the hotel is very rundown and old.
Charles
2 晚旅行
10/10
great room and pet friendly
Gregory
1 晚旅行
10/10
Edward
2 晚旅行
10/10
This was the best hotel I've stayed in for years. It had a kitchen, which is high on my list. it had plenty of room to walk at the end of the bed and the dresser. there was a fireplace, and the view was incredible.
Chelane
2 晚旅行
8/10
Had a great trip to the coast. The night time gal at the front desk was very friendly and personable. The day time gal not so much a bit dry and not very friendly. Acted inconvenienced when we got there at 2:00 and told us to come back at 4:00. I understand 4:00 is check in time but was rude about it.
Christopher
2 晚家庭旅遊
8/10
My refrigerator was not working so I lost my food. They could have brought me the small refrigerator that I had to walk down two doors down to use but didn't. It was an inconvenience since I was there 3 nights. I just felt like they could have done moreninstead I felt like I was a bother.
Karen
3 晚旅行
8/10
Denise
4 晚家庭旅遊
6/10
Went to work. Beautiful views and staff was great. Stayed here because advertised 3 beds. One queen size, the other 2 were child size. Not comfortable at all.
Humberto
3 晚商務旅行
10/10
Way absolutely perfect for all I needed. It was an older cottage and brought back amazing memories.
Service was great. Checked it quickly and went I went in with questions they were answered with great knowledge.
Shivani
2 晚好友同遊
6/10
Myla
1 晚家庭旅遊
8/10
For a place that has been around a while, they are really attempting to keep a friendly and open place. I can imagine the upkeep on a place like this, so close to the water. The view is definitely a huge bonus and within walking distance of access to beach. I had a good stay while taking it easy...with a nice view.
Molli
6 晚旅行
6/10
Doug
3 晚家庭旅遊
8/10
Annette
2 晚旅行
8/10
Melia
1 晚旅行
10/10
Michael
1 晚旅行
4/10
Website depicted room with stunning view of the beach. Problem is, we were 300 feet above the beach and were not physically able to walk down and then back up from beach. The view was obstructed by trees and houses.