Unfortunately, the loud music early morning and late night is disturbing! The walls of the rooms are too thin - every conversation is heard from the next room- that’s why this place did not get a 5 stars.
Adilise
Adilise,3 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024年9月18日
Very friendly staff here. Room had television that wasn’t working first night. They changed the box but as it runs on the broadband as that was dreadfully slow the television still wasn’t any good.
No air conditioning in this hotel so make sure the curtains are closed to keep the temperature down during the day and it will then only be very warm instead of too hot at night.
Service in the restaurant not very quick, but portion sizes generous and the cost of meals is very reasonable. They do tend to use a fair bit of salt with their vegetables so bear that in mind.
Used the laundry service and shirts came back immaculate and nicely ironed for less than £1 each, ridiculously cheap and saves a job when you come back.
Single glazing so plenty of road noise and they do like to use their horns in Kigali so something to be prepared for.
Grant
Grant,5 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年8月8日
Friendly people, very clean property and most of all safety is their number one priority
Denise
Denise,4 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2024年7月19日
Basic room with no fan or AC
Very nice staff and convenient restaurant. Room was very basic. Biggest complaint is that there was no fan or AC, or mosquito net (thankfully a net was not needed). Hallway was bit loud at night.
Curtice
Curtice,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年7月6日
It's a good location close to airport and shops. Team is very kind. Rooms spacious and clean
Kimberly
Kimberly,2 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年7月5日
Kimberly
Kimberly,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年6月17日
Diego
Diego,3 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年5月25日
Ronald
Ronald,3 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年5月18日
Very bad internet connection, first time in my life to see a hotel room without hotel. There is almost no room view as you have a tree in-front of your balcony blocks everything.
Ahmed
Ahmed,5 晚好友同遊
Expedia 真實旅客評語
4/10 一般般
2024年5月17日
NA
Ibrahim
Ibrahim,3 晚商務旅行
Expedia 真實旅客評語
4/10 一般般
2024年5月17日
It was a very bad experience
Omar
Omar,5 晚商務旅行
Expedia 真實旅客評語
10/10 好極了
2024年5月6日
Sean
Sean,2 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024年3月31日
When I checked in, I was sent to general room - a finally got the room I paid for. Also, everything is great (but noisy) except the restaurant has terrible service- 1 hour to get food and hard to get staff to get/pay bill
Richard
Richard,4 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年2月25日
Diego
Diego,3 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年2月23日
Diego
Diego,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年2月15日
Very nice grounds and a good restaurant
Douglas
Douglas,1 晚好友同遊
Expedia 真實旅客評語
10/10 好極了
2024年2月4日
Terri
Terri,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年1月18日
Corinna
Corinna,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2023年10月29日
Lovely retreat in Kigali
Lovely stay wirh the most kind and friendly staff. Will return here on my next vist to Kigal. I felt very spoiled.
Shawn
Shawn,7 晚商務旅行
Hotels.com 真實旅客評語
4/10 一般般
2023年10月19日
This was my third time there; but my worst. There was a foul smell from the room and some smell of dust. Breakfast was beyond par. I have had better days. When I asked to be considered for an upgrade on VIP status and also just being third visit, the email was ignored.