我是否可以免費取消植物精品飯店的預訂並收到全額退款？

可以，植物精品飯店在我們網站上有提供可全額退款的客房，您可以根據住宿的取消規定，在入住前幾天取消即可。詳細的條款和條件請務必參閱住宿的取消規定。

植物精品飯店是否允許攜帶寵物？

可以，歡迎貓和狗入住，最多共 2 隻。收取每天每隻寵物 USD10 的費用。服務性動物免費。可能會有某些限制，詳情請洽住宿業者。

植物精品飯店是否提供停車位？

是的。自助停車的費用為每天 USD8。代客停車的費用為每天 USD8。

植物精品飯店是否提供機場接駁車服務？

是的，住宿提供機場來回接駁車，服務時間為 06:00 至 22:00 (應要求提供)。費用為來回每人 USD15。

植物精品飯店入住登記和退房的時間為？

入住登記開始時間：13:00；入住登記結束時間：00:00。提前入住需支付 USD15 的費用 (視供應情況而定)。退房時間為 12:00。提供延後退房服務，需支付 USD20 的費用 (視供應情況而定)。

植物精品飯店內部或附近是否有餐廳？

是的，此住宿附設 1 間餐廳。

植物精品飯店附近的環境怎麼樣？

植物精品飯店位於昆卡市中心，只要走路 7 分鐘就可以到14n - Antonio Borrero 車站，另外，走路 7 分鐘也可以抵達昆卡蘭花園大學。

植物精品飯店住宿資訊、相片和旅客評語

Q: 植物精品飯店內部或附近是否有餐廳？

是的，此住宿附設 1 間餐廳。

8/10 非常好

2023 年 1 月 25 日

No me gusto que el primer dia me dieron una avitacion que no tenia nada que ver con las fotos del anuncio ,pero luego de un reclamo me dieron una mejor avitacion

edwin，10 晚好友同遊

Expedia 真實旅客評語

10/10 好極了

2022 年 9 月 15 日

Staff very helpful and friendly, went out of their way to help

Mario，2 晚浪漫之旅

Expedia 真實旅客評語

6/10 不錯哦

2021 年 4 月 4 日

My observation

Cold in room, lobby, banisters very dusty, no chairs to sit in room.

Lisa，1 晚好友同遊

Hotels.com 真實旅客評語

8/10 非常好

2021 年 3 月 9 日

Cómodo y limpio.

Soledad，1 晚家庭旅遊

Hotels.com 真實旅客評語

8/10 非常好

2021 年 3 月 7 日

Ariana，1 晚商務旅行

Hotels.com 真實旅客評語

8/10 非常好

2021 年 2 月 8 日

La atencion exelente; al hotel le falta algo fe mantenimiento, aunque estuve muy a gusto en el hotel

1 晚家庭旅遊

Expedia 真實旅客評語

10/10 好極了

2020 年 2 月 10 日

The location was excellent. The staff was helpful, but minimal. English with our limited Spanish. Nice 3nights.

1 晚家庭旅遊

Expedia 真實旅客評語

10/10 好極了

2019 年 12 月 9 日

Great Recommendation.

We so enjoyed our stay and will return. The restaurant provided simple, but very tasty food. They have done a lot of renovations and it shows. They do need someone to decorate the rooms to make it more cheerful. Also could add another chair or two in each room. The staff was fantastic. The location is one of the best in Cuenca. We enjoyed our stay.

Douglas L.，4 晚好友同遊

Hotels.com 真實旅客評語

10/10 好極了

2019 年 10 月 22 日

Ellen，7 晚好友同遊

Hotels.com 真實旅客評語

10/10 好極了

2019 年 10 月 6 日

Henry，3 晚旅行

Hotels.com 真實旅客評語

8/10 非常好

2019 年 8 月 16 日

Bonito y bien situado

Nos ha gustado mucho. Muy bien situado. Limpio y bonito. Único fallo: no tiene ascensor aunque el personal se ocupa de subir y bajar las maletas. Al parecer no se puede poner por ser un edificio protegido. Es una pena. Si te toca el tercer piso puede ser un problema para algunas personas. A nosotros no nos supuso ningún problema.

Apolinar，2 晚好友同遊

Hotels.com 真實旅客評語

10/10 好極了

2019 年 6 月 11 日

The Hotel Flore Boutique is a really nice hotel located right in the center of historic Cuenca. The staff is friendly and thoughtful. My room was clean and very comfortable. The breakfast provided was very good at their Florento Cafe downstairs. I highly reccomend this spot for your stay in Cuenca.

1 晚家庭旅遊

Orbitz 真實旅客評語

8/10 非常好

2018 年 8 月 21 日

Very nice hotel just behind the cathedral. We rented the suite and was very big.

2 晚旅行

Expedia 真實旅客評語

4/10 一般般

2018 年 6 月 27 日

Would not recommend this place

Pros - convenient location in the heart of Cuenca's historic center, clean rooms, reliable wifi CONS- not really greeted at all by front desk who checked us in by showing us a room and leaving us there without the room key or any information about wifi or breakfast. We had to ask multiple times for enough pillows and towels to use. There was no blow dryer and no where to hang towels in the bathroom. The phone wasn't working and when I asked about it to the front desk they said "that happens sometimes". The worst part of this whole experience was that this hotel clearly states that it has luggage storage on hotels.com but when i asked to store by backpack the front desk told me they did NOT have a luggage room but that I could "store" my bag in the front desk, with no security. I had relied on that description to store my things while I walked around the city and ended up having to carry my things around. Disappointing customer service. Overall did not have a pleasant experience here and will not be returning to this "hotel".

1 晚家庭旅遊

Hotels.com 真實旅客評語

10/10 好極了

2018 年 6 月 20 日

Excelente servicio y perfecta ubicación en el centro de Cuenca

MANUEL，1 晚家庭旅遊

Hotels.com 真實旅客評語

4/10 一般般

2018 年 5 月 18 日

We booked two floor Family Studio Suite but while arrived they put us in one room orphean home like room with 4 beds. We booked different room. Stuff reception was realy unwilling to understand that we payed for a different room type and much more. Room was really cold, without heating at all. Half renovated and ongoing works. Breakfast was really economy type. Not a nice experience.

Experienced，2 晚旅行

Expedia 真實旅客評語

8/10 非常好

2018 年 4 月 27 日

Excellent but some noise.

Overall, I'd definitely recommend this place. The only complaints were that it was tricky to find because there was no street signage (had to walk in the front entrance to see it) and it was surprisingly noisy, with some kind of machine kicking in-and-out periodically and street noise. The way it's laid out with an interior court yard and no real access to the front road other than the suites facing it or the front entrance, we thought it would've been quieter. Great location, service, showers, beds, and breakfast though. It'd be tough to find a better place in Cuenca!

Hotels.com 真實旅客評語

10/10 好極了

2018 年 1 月 5 日

Excellent hotel. Great Location

The hotel sent a taxi to the airport to pick us up. They offered it without me even asking. The room was comfortable and very clean. There were a few odd noises - water dripping in another room and a sound that might have been a washing machine somewhere but it didn't bother us a lot. The staff was very accommodating with suggestions of what to see, giving us bottled water and there is a laundry service. The location is fantastic, right in the old town and behind the largest cathedral. There's a new cafe adjacent to the hotel and if you're a guest you get a free continental breakfast. This seemed to be brand new and they're still working out the staffing but by the time we left things were running smoothly. This is an excellent place to stay and Cuenca is a beautiful city. Highly recommended!

Jenny，3 晚旅行

Orbitz 真實旅客評語

4/10 一般般

2017 年 11 月 6 日

The room was on the top floor (75 stairs) and there was no elevator. Due to my recent knee surgery, I was unable to climb the stairs, having to leave early. Also there is no heat, cooling, or air ventilation in the room. The room had a very small window and the internet was horrible.

LTCJoe，3 晚旅行

Expedia 真實旅客評語

10/10 好極了

2017 年 8 月 9 日

Great new hotel in historic Cuenca

This is a relatively new hotel (about 3 months old) so everything has been refurbished. It's a perfect location right by the main square and across from the lovely flower market. In fact, if given the opportunity, there is a beautiful terrace at the top of the hotel (if no one is in the apartment) that you may request to see for incredible views (a little secret). The couple who own the hotel are very helpful with recommendations etc. A couple notes: because the hotel is right next to the main cathedral, the bells will ring throughout the day, including at 7am... so don't plan to sleep in. Also, the hotel doesn't have their own breakfast yet (will soon) so they offer you a simple breakfast at a cafe around the corner. It was a good breakfast... but be sure to clarify what is included on the hotel coupon/voucher (just break/coffee/juice from what we could tell). Also, the higher you go in the hotel, the weaker the wifi signal. Just fyi. Otherwise, the cafe will overcharge you. But this is a great quality hotel, especially for the views, location, and price. Highly recommend.

John，2 晚浪漫之旅

Hotels.com 真實旅客評語

10/10 好極了

2017 年 8 月 7 日

Great location and value

Well managed hotel in a location that couldn't be more central. It's brand new but in a historic building with a beautiful atrium. Many rooms have extra high ceilings and very nice town views. Showers and bathrooms are modern and convenient.

Terrence R，1 晚旅行

Hotels.com 真實旅客評語

4/10 一般般

2017 年 8 月 5 日

This building was completely renovated 2-3 years ago due to a devastating fire, per friends. As a result, the interior is virtually brand new and appears relatively modern. Unfortunately, the renovated space is poorly designed--for example, in my tiny bathroom there were no shelves for toiletries or even soap, the shower door opened inward and was impossible to turn on without getting wet; and the shower leaked buckets due to poorly sealed joints. The earlier room I occupied ( I asked for a change) was huge but incredibly noisy (traffic church bells next door at 6:45 am). Another concern was the "free breakfast" advertised on the website, about which the staff knew nothing and was not provided. On the other hand, positives included very friendly, accommodating staff and great location for walking, eating and sightseeing. Overall, I would not recommend staying here due to the discomfort described above.

11 晚旅行

Hotels.com 真實旅客評語

8/10 非常好

2017 年 6 月 5 日

Friendly front desk all shifts. Newer place, no coffee gor guests yet in tge a.m. But they say they soon will. Being honest, it is not the quietest place with a center court arrangement open to all floors, and often times it seems almost like vehicles are driving through the room/ sound insulation is not good. Steep, long stairs to climb- not a problem for me but will be for some.

3 晚旅行

Hotels.com 真實旅客評語

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