The front desk attendant on arrival was very rude. I asked to speak to the manager and it was even worse, we just wanted a quiet room. Away from the street noise, it was impossible unless we pay more money. For us was a joke because you could tell the property was totally empty which was confirmed the next morning when we had breakfast and we stay waiting for a tour guide for about 2hrs. and nobody else showed up. Anyway, the room was dirty and they had to replace the sheets, no hot water, no telephone, dirty towels that have to be replaced. The bed mattress was like made of rocks. The curtains in the window was full of holes, no air conditioning and it was hot as hell. We have traveled all over the world, and stayed and so many different hotels, but this is by far the lowest of the lowest on every single aspect. I do not recommend this place not even to my enemy (I might have one). Please do you self a favor and there is so many other properties in better areas. In our second night we stay at the Rackaway Hotel and that place was really great.