Our power kept going out. There was some brown substance splattered on the back of the bathroom door. Broken hooks. Hole in the wall. Caulking around toilet was all over the place. We were unamused by the issues and unkept room.
Scott
Scott,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 5 月 10 日
Poor breakfast
Breakfast was minimal at best. It went from 6-10 and I went at 8:30. There was 1 sausage and 1 egg left, the orange juice and apple juice were both very watery. It was very lacking.
Pat
Pat,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 4 月 29 日
Helpful night clerk after a long day driving.
Morning clerk was helpful and attentive!
Gerald
Gerald,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 4 月 18 日
Making suggestions for Future Guests!
Bummer - to find out when we arrived the Hot Tub was out of commission!!
Down due to Major Cleaning of it and maybe, needing parts to get it back up & running. This should be Advertised on-line, at least.
The room needed to be dusted better!
Like the bed headboard and the light fixtures. Plus, one light bulb was not working over desk table. Tried to be proactive by asking the Front Desk for a New light bulb… none was available On Site. Otherwise, staff tried to make an effort to check.
May, I suggested an ‘extra’ blanket be offered at front desk when you check in!
Even if using A/C during the Summer months.
真實旅客
1 晚好友同遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 4 月 14 日
Janiece
Janiece,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 3 月 3 日
Victoria
Victoria,1 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2025 年 3 月 1 日
I had to ask for a different room, the initial one they gave me the room was not vacuumed and there was hair and lint on/in the beds which made me question if the sheets were even clean. The second room was better, however, they need a thorough vacuum (in the corners of the room not just main walking areas). Really unfortunate because this could be a nice place to stay if they kicked it up a notch or two! To add a positive note, the staff was pleasant.
Lori
Lori,2 晚旅行
Expedia 真實旅客評語
4/10 一般般
2025 年 2 月 27 日
John
John,2 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 2 月 26 日
our room was terribly dirty. The hot tub was not in working order and when we asked it was heating up. Even the next day it was still broken. The pool was okay, kind of dirty in there too. My daughter had to crawl over rolls of old carpet to get a towel.
Kelly
Kelly,1 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2025 年 2 月 23 日
Very friendly and helpful staff
Crystal
Crystal,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 2 月 22 日
Hot tub was not running and it was just filthy. It was not what I expected. Especially when I booked this hotel because of the hot tub. The pool wasn’t the greatest. The breakfast wasn’t what I expected. No milk for cereal and just waffles.
Raquel
Raquel,1 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2025 年 2 月 17 日
terrible service
TOM
TOM,2 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2025 年 2 月 16 日
Chaz
Chaz,2 晚旅行
Expedia 真實旅客評語
8/10 非常好
2025 年 2 月 15 日
Great hotel horrible hotels.com
We had the most wonderful experience at the hotel. I’m very upset with Hotels.com when I called to reserve this room it showed $120. I was transferred to someone to reserve this room because it was the same day and they told me no they could not get the room at that rate. it was $166 when we checked in we were told we should’ve called them direct because the price was less than $120 this with the mixup that they had putting us in a totally different city on the same or on a reservation for the same day, I will not use hotel.com again, and I will tell my story to all my friends so they don’t use you too
Frances
Frances,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 2 月 10 日
The staff is amazing!! Hot tub was broke so was not able to use it....it was the only reason we went there. But i will say again that the staff are amazing and worth going back for
Kim
Kim,2 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2025 年 2 月 10 日
Brady
Brady,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 2 月 1 日
Timothy
Timothy,1 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 1 月 30 日
Ann
Ann,7 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2025 年 1 月 29 日
Michael
Michael,4 晚旅行
Expedia 真實旅客評語
8/10 非常好
2025 年 1 月 24 日
Mary
Mary,1 晚旅行
Expedia 真實旅客評語
4/10 一般般
2025 年 1 月 11 日
Our room was freezing, the t.v. didn’t work, the hot tub was just as cold as the pool. Mostly our room was gross. Hair everywhere, nothing looked like it was even wiped down. It looked like they didn’t vacuum much either. Overall very disappointed for an AmericInn.
Heather
Heather,1 晚家庭旅遊
Expedia 真實旅客評語
2/10 不太好
2024 年 12 月 26 日
Jennifer
Jennifer,1 晚旅行
Travelocity 真實旅客評語
4/10 一般般
2024 年 12 月 9 日
Room was shabby. It was very dry. Towels were lousy
Marilyn
Marilyn,1 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024 年 12 月 5 日
This property needs to review and update the photos on all booking platforms. We booked a suite which showed photos of the deluxe suite but did not realize this until after arrival. The suite is just a single room with a whirlpool tub in place of the couch that regular rooms have. Breakfast was okay, easy parking, quiet property.