我是否可以免費取消白金套房飯店的預訂並收到全額退款？

可以，白金套房飯店在我們網站上有提供可全額退款的客房，您可以根據住宿的取消規定，在入住前幾天取消即可。詳細的條款和條件請務必參閱住宿的取消規定。

白金套房飯店是否有游泳池？

是的，住宿提供2 座室外游泳池和兒童游泳池。

白金套房飯店是否允許攜帶寵物？

很抱歉，恕不允許攜帶寵物。

白金套房飯店是否提供停車位？

是的。代客停車的費用為每天 MYR100。車位有限。

白金套房飯店是否提供機場接駁車服務？

是的，住宿提供機場來回接駁車服務。費用為單程每輛車 MYR150。

白金套房飯店入住登記和退房的時間為？

入住登記開始時間：15:00；入住登記結束時間：任何時間。提前入住需加收相關費用，且需視供應情況而定。退房時間為 12:00。延後退房需加收相關費用，且需視供應情況而定。提供快速退房服務。

白金套房飯店和附近有什麼好看好玩的？

白金套房飯店具備2 座室外游泳池和健身中心。

白金套房飯店內部或附近是否有餐廳？

是的，此住宿附設 1 間餐廳。

白金套房飯店的客房有廚房嗎？

有一個廚房，其中提供鍋具/餐盤/廚房用品、冰箱和微波爐。

白金套房飯店附近的環境怎麼樣？

白金套房飯店位於金三角，只要走路 2 分鐘就可以到咖啡山單軌車站，另外，走路 13 分鐘也可以抵達雙子星大樓。

白金套房飯店住宿資訊、相片和旅客評語

Q: 白金套房飯店是否允許攜帶寵物？

很抱歉，恕不允許攜帶寵物。

Q: 白金套房飯店內部或附近是否有餐廳？

是的，此住宿附設 1 間餐廳。

8/10 非常好

2017 年 8 月 10 日

离双子塔也就1.5公里，这次定了3个房间，住了5晚，从没有一次出游是在一家酒店连住这么多天的，不过有点遗憾只有一间能看到双塔。还有顶楼的无边泳池超赞，不过人太多。套房里的设施齐全，空间也相当大，不过有个别卫浴里的设施老旧，最好可以维修一下，整体是不错的体验。

Hotels.com 真實旅客評語

8/10 非常好

2017 年 8 月 8 日

the room is cozy and clean, with good view. the swimming pool is awesome, but the hotel is not easy to be found, we'd asked a few taxi drivers before we got there.

Hotels.com 真實旅客評語

8/10 非常好

2017 年 8 月 8 日

the good choice for family trip.

Hotels.com 真實旅客評語

10/10 好極了

2017 年 4 月 25 日

豪華簇新的服務式住宅

整棟大樓和房間都很簇新，大堂豪華寬敞，房間面積很大，基本設備齊全，頂樓無邊際泳池是一大賣點。距離雙子塔約步行十分鐘，單軌火車站約步行五分鐘，交通尚算方便。唯一問題是因為不會每天有人打掃，屋內的垃圾不知如何處理，問了拿門匙卡給我們的職員，她只回答說不知道。

Expedia 真實旅客評語

4/10 一般般

2025 年 1 月 14 日

Natsumi，3 晚旅行

Expedia 真實旅客評語

6/10 不錯哦

2024 年 9 月 30 日

They charge you for any extras like baby cribs, blankets, and pillows

Abdurahman，22 晚家庭旅遊

Expedia 真實旅客評語

8/10 非常好

2024 年 9 月 18 日

Pro e contro... ma più i pro

Struttura in generale molto bella, abbiamo capito all'arrivo che non era tutto un hotel, ma solo una parte... il resto, quello che abbiamo prenotato noi, erano appartamenti gestiti da agenzie esterne; infatti non avevano una reception ma si appoggiavano con dei tablet su tavolini nella hall. Tutto sommato bene, a noi non funzionava la lavatrice che poi ci hanno sostituito il giorno dopo, servizio tutto sommato efficiente. La colazione non era inclusa e si doveva andare in un edificio attiguo a pagamento. Noi siamo andati a circa 200mt cove c'era un altro hotel con dei caffè all'interno. La piscina è bellissima! Il parcheggio è molto comodo sotto l'hotel. Posizione molto centrale a 10 min a pieda da petronas towers. Ci tornerei sicuramente-

Fabio，2 晚家庭旅遊

Hotels.com 真實旅客評語

2/10 不太好

2024 年 8 月 11 日

Summer，5 晚旅行

Hotels.com 真實旅客評語

6/10 不錯哦

2024 年 7 月 23 日

Good location and layout, terrible Maintenance.

Good location, Nice layout of apartment. Terrible Maintenance level, poorly equipped kitchen, and sleeps only 3 as is.

Christian，3 晚家庭旅遊

Hotels.com 真實旅客評語

10/10 好極了

2024 年 7 月 10 日

Everything is great.

Mahri，4 晚家庭旅遊

Hotels.com 真實旅客評語

4/10 一般般

2024 年 6 月 11 日

Disappointing

Check-in was ridiculous. Previously I've been able to check-in at reception, now it's through an agent, who couldn't find my booking. It took ages and was very stressful and then they made us change rooms after one night into a worse room. Then there's the amazing pool, which was ruined by an overzealous guard with unfathomable rules. We weren't allowed to walk the 3 meters from our table in the restaurant terrace to the pool - we had to go back through the restaurant, and back through security. No drinks by the pool either (that has changed). Basically no fun in the pool either. No one could explain why these rules were in place, but only that the rules had to be enforced. The accommodation itself was good value for money, but a lot of disappointments in there too.

thomas，3 晚好友同遊

Hotels.com 真實旅客評語

10/10 好極了

2024 年 6 月 7 日

Shutaro，1 晚旅行

Expedia 真實旅客評語

6/10 不錯哦

2024 年 5 月 29 日

Space is great, place is out dated!

Checking was complicated and unusual, unsafe to scan your document with someone seating in a corner in the lobby surrounded by strange people. Check out was good, quick and seemed smooth. The second day, I waited whole day for cleaning crew after ample contacts.

Xiaoqing，3 晚商務旅行

Hotels.com 真實旅客評語

2/10 不太好

2023 年 11 月 30 日

Horrible & inaccurate

Horrible , the pictures are different from the actual hotel room. They are operating a hotel inside of a hotel. You need to check in with a random person. This is a hotel that is being sublet through an another management company. Mold in shower . Holes in ceiling

Darrel，2 晚旅行

Hotels.com 真實旅客評語

2/10 不太好

2023 年 8 月 9 日

John，1 晚旅行

Expedia 真實旅客評語

2/10 不太好

2023 年 6 月 23 日

So bad management

Dieu V，1 晚旅行

Expedia 真實旅客評語

6/10 不錯哦

2023 年 3 月 13 日

If the price is too good to be true, then it probably is. I wish I would of known when I booked that this isn't a real hotel. It is privately owned apartments that they rent out and it functions semi like a hotel. I assumed it was a normal hotel but upon arrival I had to ask where to check in and I was told to contact my host, they showed me on my email confirmation from Expedia the fine print that showed my host name, I had to call them on WhatsAp, there was a group of people sitting in the lobby on couches with laptops that took my information and gave me one key. Traveling in a foreign country it just felt weird and slightly unsafe to start the trip. The room looked like the pictures except it was not very clean, dirty floors, stains on the sheets, and I found a used tooth brush in the shower. Usually these things don't bother me and I just contact the front desk, but in this situation there was no front desk to contact to ask them to come tidy up and change the sheets. I contacted them via WhatsApp and they ended up coming up a few hours later to clean up a little. The pool and the views are hard to beat but they were very busy. All in all I got what I paid for but knowing what I know now I wouldnt book here again.

Justin，3 晚浪漫之旅

Expedia 真實旅客評語

2/10 不太好

2022 年 12 月 13 日

Easily the worst checkin experience i ever had. Provided all necessary ID and info. but still they couldnt find me in their system. After an hour and a half of pleading they finally gave me my key. I walked over to the elevator and the lights went out. Elevator down. Im on the 42nd floor. The checkin consists of going to a sofa in the lobby with 20 year oldiish ladies on laptops trying to check prople in. A horrendous system considering the price.No signs. I just took my luggage and went elsewhere. Really a terrible experience

Expedia 真實旅客評語

8/10 非常好

2022 年 11 月 23 日

Everything is ok only that the toilet flooring too slippery for kids.

Iskandar，3 晚家庭旅遊

Expedia 真實旅客評語

6/10 不錯哦

2022 年 8 月 30 日

Alejandro，2 晚浪漫之旅

Expedia 真實旅客評語

4/10 一般般

2022 年 8 月 21 日

yoshinori，2 晚旅行

Expedia 真實旅客評語

4/10 一般般

2022 年 7 月 16 日

Not clean. Took a long time to check in etc

Moe，2 晚好友同遊

Expedia 真實旅客評語

8/10 非常好

2022 年 6 月 20 日

Apartment was well kept, aircon and water heater worked well. Security was good for both carpark and guests' access. Tranquil environment for rest except for every morning's prayers between 545 - 615am.

Yong Keong Steven，3 晚家庭旅遊

Expedia 真實旅客評語

10/10 好極了

2020 年 1 月 7 日

Riina，1 晚家庭旅遊

Hotels.com 真實旅客評語

8/10 非常好

2019 年 2 月 9 日

Ádám，3 晚好友同遊

Hotels.com 真實旅客評語

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