哈特福曼徹斯特希爾頓欣庭飯店

The front desk checking in and out was very polite and respectful. The whole stay no one bothered us and whatever was asked for they came right to the room and brung it to us.

1 晚家庭旅遊, 2021年06月18日

Expedia 真實旅客評語

Front Desk Agent was very professional and funny at the sane time. I appreciate his attentiveness.

Rachel, 1 晚旅行, 2021年06月05日

Hotels.com 真實旅客評語

This was an excellent hotel for the price and we will likely stay again in the future. Rooms were nice, beds were comfortable. In the future it will be even better when full breakfast service returns. We were disappointed the hot tub was not functioning properly.

7 晚浪漫之旅, 2021年05月29日

Travelocity 真實旅客評語

Stayed for 3 nights. Temps were in the mid 40's. Had no heat in one of the bedrooms and despite multiple requests for service, no one showed up to address the situation until the 3rd night. Also requested room be serviced and it never was serviced. Had to chase down clean towels on our own. From desk person claimed that he was the only person working this fairly large property. Very disappointing service.

3 晚家庭旅遊, 2021年05月28日

Expedia 真實旅客評語

I stayed during a relatively packed weekend so I am not sure how much this is the fault of the staff. I stayed for two days and paid for breakfast. Both mornings, there was no grab and go breakfasts or coffee available. The lights were even turned off in the service area when I went down (and I went down each morning between 8 a.m. - 9 a.m.). The walls were paper thin and my neighbors both above and next door were very loud both nights. And there was puddles of water left throughout the lobby on the floor as I'm imagining people did not bring towels with them or wear shoes to the pool. There was also a fire that Saturday evening at this location. Though I was inconvenienced, the staff handled it well.

2 晚旅行, 2021年04月09日

Expedia 真實旅客評語

Fire alarm kept going off. I needed extra pillow because I got a suite that slept four and was told there were none available. So I had a pull out couch with no extra pillows. Needed extra towels they went and pulled some out of the dryer and basically handed me a pile of towels I’m my hand. I’ve been to motels that were more organized and professional than this place. I paid $359 and couldn’t even get anyone to answer the phone at the front desk. Or sheets and pillows for the pull out couch. If you are advertising the room As sleeping four then it would make sense to have the things you need to utilize the second bed. The refrigerator was filthy. They serve coffee but there were no cups no creamer you have to keep hunting down what seems to be the only employee they have to ask for the things that you advertise to have available. I do not plan on returning.

2 晚家庭旅遊, 2021年04月01日

Expedia 真實旅客評語

The pool was out of service I was really looking forward to that and there was a bug on one of the curtain

Brittany, 1 晚旅行, 2021年03月27日

Hotels.com 真實旅客評語

It was a decent looking place. The room we stayed in was too close to a outside door that people used all night long, there was so much noise. Also our room was clean but the rugs had a lot of stains, and the dishes were still in the dishwasher. There was no dish soap available so I bought some. Also staff was not very professional, she was very sarcastic and they never emailed me my receipt even after I called requesting it.

2 晚旅行, 2021年02月18日

Hotels.com 真實旅客評語

Not worth it

No plates in the room. Pool was freezing.

Amie, 1 晚家庭旅遊, 2021年02月18日

Hotels.com 真實旅客評語

No heat in the rooms no maintenance service change to other room nothing no service was provided to help having my three boys and spending 800.00 dollars to get robbed

1 晚家庭旅遊, 2021年02月17日

Expedia 真實旅客評語