Good location right above time square shopping mall and next to monorail station. Can walk to bukit bintang. Hotel staff are very helpful and friendly, accommodated late check in / out requests. No reception counter when enter but hotel staff will come to you to arrange check in. Very Spacious room, all basics are provided. Only that the furniture/ decorations are a bit old and cleanliness could be further improved (noted dirts on bedsheets and a glass with dried toothpaste/ dirt in bathroom).
真實旅客
1 晚浪漫之旅
Hotels.com 真實旅客評語
4/10 一般般
2024年10月25日
Not good hospitality service
Locations excellent, No desk at the lobby, just a little table nobody to help at check in, had to look for the security to call someone to come down , waited almost 45 min. before someone came down with a room key, had to give 100 Malaysian money cash for deposit no credit card accepted, Had Wifi problem in the room took over a day before someone came to fix it. , at check out is the same had to call a number and someone waited for you with the 100 malaysian cash but must turn the room key in first
Leo
Leo,6 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年8月4日
Not recommend
4인 예약인데 휴지도 절반만 남아있었고 드라이기도 없어 요청했는데 불친절했습니다. 숙소에서 냄새가 많이났고 청결하지 않았습니다. 4인인데 수건도 2개밖에 안나오고 온수도 잘 나오지 않았습니다. 쇼핑몰이 옆에 있어 위치는 매우 좋았는데 숙소가 많이 더럽고 냄새도 많이났습니다.
SUNG MIN
SUNG MIN,1 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2024年2月25日
Very central great location to get buses for day tours and the bus to and from Singapore. Property quite dated and tired
Hollie
Hollie,2 晚旅行
Expedia 真實旅客評語
2/10 不太好
2023年10月20日
1st room they gave us was listed non smoking but had smoke smells. They provided no other options but to spray perfume.
Extremely dirty towels and sheets, including blood, hair, and dirt.
Rugs were filthy and smelled of urine.
The second room they gave us was equally dirty, had smelly mildewed shorts from previous guest hanging in the closet - and the electricity got cut at night from the power company because they didn't pay the electric bill. The electricity was not restored.
Eva
Eva,2 晚家庭旅遊
Expedia 真實旅客評語
6/10 不錯哦
2023年7月9日
Slidt men rent
Billeder levede ikke op til lejlighedens stand. Lejligheden fremstod slidt og sofaen beskidt, men ellers var lejligheden ren. Personen som vi skulle tjekke ind hos gav os blot en nøgle i lobbyen, det var det information vi fik om stedet. Faciliteterne i bygningen er super lækre, en super børne venlig og stor pool og et udemærket fitness rum.
First day we arrived, one our clean towel was damp and wasn’t that clean. 2nd day our toilet bowl was almost overflowed and they came to fix it 30 minutes later.
Overall a good but can be improve.
Yee Kang
Yee Kang,3 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2020年7月27日
Good
Good service and nice place for family
nazim
nazim,2 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2020年1月11日
真實旅客
2 晚旅行
Expedia 真實旅客評語
2/10 不太好
2019年12月31日
We requested but did not get two access cards.
The room was freezingly cold, when requested for two blankets, we got only one!
There's no complimentary coffee, tea or suger.
They charged an extra $10 per night, when I'm supposed to have paid in full!
I'll never return to KL Service Apt, even if they paid me!
Hubert
Hubert,2 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2019年12月22日
The room view was fantastic and please rectify your TV channel cos in the room cannaot watch