THE FOOD AT THIS RESORT WAS SO BAD . WE ACTAULLY CHECKED OUT AND WENT SOME WERE ELSE
Tim
Tim,6 晚浪漫之旅
Expedia 真實旅客評語
8/10 非常好
2024年11月15日
Everything we needed was here at the hotel. This made me feel better being that this was our first trip to Cancun.
Arthur Louis
Arthur Louis,3 晚浪漫之旅
Expedia 真實旅客評語
8/10 非常好
2024年11月9日
Michael
Michael,7 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年11月7日
Awesome property over all. Will be back for sure
Matthew
Matthew,4 晚浪漫之旅
Expedia 真實旅客評語
8/10 非常好
2024年11月3日
We stayed for a romantic birthday weekend. The butler ensured the room was ready for a surprised bday weekend with balloons and champagne. Yajahira made our diner reservation including a candlelight dinner on the beach and an Italian dinner. The only issue is they did not have lobster as was promised (we were ready to pay extra). She also made reservations for our couples massage which was excellent. She was available via text and at the resort was very responsive the only other issue we had is that they were updating the Bali beds the weekend of our stay and there were trucks outside of our villa from 2am on. The Bali beds were not available u til the afternoon of the day before we left and the day we left. She arranged for us to have another on the other side of the resort but they were very old and worn. I’m sure now who ever stays will get to enjoy amazing Bali beds. The food was great! We loved the chef at the buffet Victor who made us delicious seafood plates once he realized my husband did not eat beef, chicken or pork. Also we had breakfast and lunch daily at the middle restaurant ( Sal?) and the waiters never disappointed. We had the best coffee and seafood soup ever. We would definitely return! We never left the resort as it was. 4day stay and had everything we needed at the resort.
Zoe
Zoe,3 晚浪漫之旅
Expedia 真實旅客評語
8/10 非常好
2024年11月2日
We had an ocean front villa and the room was incredible great views and secluded. Pool cabanas and bar were good. We enjoyed lunch at the prime steakhouse the most.great food and service the Japanese steakhouse was also great. Cons were no bar service from our private pool lack of bar service from beach villas, overall poor food selection and quality, overall restaurants average. No cold coffee option at coffee bar, no bottle water except initial 2 bottles.
Everett
Everett,9 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2024年10月31日
Melissa
Melissa,7 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年10月28日
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Devin
Devin,4 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年10月26日
Esperanza C
Esperanza C,6 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年10月20日
Jonathan
Jonathan,3 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年10月18日
The VIP service is very good. She is attentive and able to help us book our dinner and spa
Mitchelle
Mitchelle,7 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024年10月12日
Alexander
Alexander,4 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年10月11日
We loved everything about this property
Jose Alberto
Jose Alberto,3 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年10月6日
The staff were the friendliest wonderful people, the resort was beautiful, the food and drinks were absolutely delicious, and the whole vibe was so perfect.
Melissa
Melissa,8 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年9月30日
Butler Jessica was amazing. She made our stay! She arranged our reservations for dinner, the spa and our cabanas at the beach or adult pool. She provided us ice when required. Tailored our mini bar for the drinks we wanted. Decorated our room with rose petals which was soo beautiful. She kept us informed of all the events and activities going on daily. And was supportive and kept us in the loop on what was happening at the hotel during the tropical storm, even though she was at home!
Veronica Theresa
Veronica Theresa,6 晚浪漫之旅
Expedia 真實旅客評語
8/10 非常好
2024年9月24日
Yajahira was amazing! She was our private butler for the Villas. She made our stay so convenient and stress free by making dinner reservations, answering all of our questions, setting up our anniversary dinner!
Kiranpreet
Kiranpreet,5 晚浪漫之旅
Expedia 真實旅客評語
8/10 非常好
2024年9月23日
Everything was excellent until the night we went for our dinner reservations, and we were told to leave because my husband had on flip-flops and not enclosed shoes !!!!
Karen
Karen,3 晚家庭旅遊
Expedia 真實旅客評語
8/10 非常好
2024年9月14日
Beautiful resort staff friendly and attentive food ok
sheila
sheila,5 晚家庭旅遊
Expedia 真實旅客評語
6/10 不錯哦
2024年9月13日
Luke A
Luke A,5 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2024年9月11日
,…
Veronica lizbeth
Veronica lizbeth,3 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年9月7日
Property was a little out dated. Staff was friendly and very attentive. Little to do in the evening.
Patricia
Patricia,6 晚浪漫之旅
Expedia 真實旅客評語
2/10 不太好
2024年9月5日
Mati Elisa
Mati Elisa,5 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年9月2日
Stayed in villas loved it nice private butler srvices awsome .
Izet
Izet,3 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024年9月2日
Service impeccable, toujours un plaisir de discuter avec Yajahira et Myriam! À bientôt!
Jefferey
Jefferey,7 晚浪漫之旅
Expedia 真實旅客評語
4/10 一般般
2024年8月30日
Dress rules only applied to certain people for the restaurants my customer my butler took a long time to return my text