2nd time I’ve stayed here and it is always AMAZING. I would stay again!!! 10 out 10!!!
Laurece
Laurece,2 晚旅行
Expedia 真實旅客評語
2/10 不太好
2025 年 5 月 13 日
We had booked at this hotel for more than 2 months and arrived at the hotel we learned that they no longer had any rooms because they were overbooked (we were 5 people). They transferred us to another hotel (only 1 room for 4 people) and we had to negotiate for 2 hours to get an extra bed... never again this hotel. In addition, we were not able to reach Expedia via a telephone number... we were very disappointed with our stay.
SYLVAIN
SYLVAIN,1 晚好友同遊
Expedia 真實旅客評語
10/10 好極了
2025 年 5 月 12 日
.
Yoonhee
Yoonhee,1 晚旅行
Expedia 真實旅客評語
2/10 不太好
2025 年 5 月 4 日
I was politely told 2 hrs before checking in that they overbooked and they were moving me to a different less appealing small hotel. Disappointed beyond words.
That said, Residents looked like ir was a beautiful property and wished we weren’t moved at the last minute. :(
Lisa
Lisa,1 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2025 年 5 月 3 日
Would stay again
Kellie
Kellie,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 4 月 27 日
Evelyn
Evelyn,2 晚旅行
Expedia 真實旅客評語
8/10 非常好
2025 年 4 月 26 日
Rebecca
Rebecca,3 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 4 月 16 日
Excellent customer service
Gloria
Gloria,1 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2025 年 4 月 11 日
I've been on the fence whether to rate this property a 3 or 4 and I ultimately had to go with a 3 for us personally. Here's why.
The property is well-maintained and clean and the staff was always very accommodating with anything we requested.
But we were here for 8 days and the level of discomfort and confusion we experienced made us ultimately cancel a future reservation we had at another Residence Inn on our return trip because we couldn't do this anymore. The beds are very firm to the point that our son decided sleeping on the pullout bed was more comfortable even for his young body. The chairs at the dining table were bar height while the table was standard height, making it impossible to sit with your legs under the table. Tried moving the table to the couch, but the legs were so wobbly we didn't want to break it. We'd brought games to pass the time but that went out the window. And that couch was so low you had to do a squat to get up off of it, so that means there was basically nowhere comfortable to sit.
There was only one bedside table for two queen beds so I had to use the ironing board to hold my CPAP. There were exactly zero towel hooks in the bathroom (the only one that should've been there was broken). If there was a method to how often housekeeping would come, we certainly never figured it out. And all of this was for a "mobility accesible room".
So it's certainly no roach motel, but maybe not rest for weary travelers either.
Rick
Rick,8 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2025 年 4 月 8 日
LUIS
LUIS,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 4 月 7 日
Clean property with excellent customer service
Fantastic experience all around. Staff was friendly, rooms were clean and the stay exceeded our expectations. We were a little worried when the front office manager reached out a few days before our reservation to let us know that our original room reservation was unavailable due to an extended stay guest lengthening their stay, but the fact that the staff reached out ahead of time and offered multiple suitable options comparable to our reservation was appreciated. We felt the willingness to reach out beforehand to avoid confusion/frustration upon arrival went above & beyond to make sure we had a comfortable stay traveling with 3 kids. Highly recommend this property for their great customer service.
真實旅客
2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 3 月 22 日
Jane
Jane,4 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 3 月 18 日
Large and clean room. thanks
Valere
Valere,2 晚旅行
Expedia 真實旅客評語
4/10 一般般
2025 年 3 月 6 日
The hotel advised me when I contacted them hours before arrival that they had no water and would need to book me at another hotel. This hotel unfortunately was definitely not the same standards as Residence so it was quite disappointing. I was promised to receive a refund for my first night stay and only be charged for the second night. I have yet to see any refund.
Amy
Amy,2 晚家庭旅遊
Expedia 真實旅客評語
2/10 不太好
2025 年 3 月 5 日
Donald
Donald,4 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 2 月 17 日
Got woken up by guest next door burning food 2 nights in a row
Transferred room after not sleeping all night
真實旅客
3 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 2 月 15 日
Molly
Molly,1 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 2 月 13 日
There’s a lake around but very cold in winter. It’s 10 minutes drive from the Main Street of Beacon by uber.
Chong
Chong,1 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2025 年 2 月 10 日
Hotel was kid friendly, clean and has a nice staff.
Aaron
Aaron,3 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2025 年 1 月 22 日
Great Hotel
The hotel was clean and nice.
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 1 月 12 日
Sandra
Sandra,2 晚旅行
Expedia 真實旅客評語
8/10 非常好
2025 年 1 月 1 日
JjI’m
James Thomas
James Thomas,5 晚商務旅行
Expedia 真實旅客評語
10/10 好極了
2024 年 12 月 30 日
Brian
Brian,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024 年 12 月 29 日
真實旅客
3 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024 年 12 月 27 日
They did not have hot water, other than that it was ok