北芝加哥洛優拉站歡朋飯店 - 芝加哥

Overall we enjoyed our stay - 3 days in Chicago visiting friends and family. The Hampton is a newer hotel very clean and nicely appointed All the electric receptacles have USB ports too, Parking is an issue - $37 a night for valet but if you look in daylight you may find free street parking nearby especially on weekends. The advertised "free breakfast" amounted to little more than granola bars and orange juice. Standard room coffee makers were the only source of morning coffee in the hotel. Most troubling was there was no cleaning of the room during our stay. The cleaning staff will not enter your room from the time you check in until you check out.You can request fresh towels and more coffee envelopes but you'll have to make your own bed. The staff was friendly and as accommodating as allowed, but I don't think I'll return until after the pandemic is over.

Very, very nice. Clean, quiet and comfortable. Would definitely stay there again!

When I checked in, the employee didn't have his mask on, I felt uncomfortable. He was pleasant. No coffee downstairs except for one morning was a deal breaker. The young lady behind the desk took it upon herself to figure out how to have a huge coffee maker on Tuesday morning. Hats off to her! We will stay here again because it's close to our son's apartment.

Always a great experience. Service is exceptional. We love that is close to Loyola and the 6th floor has a patio that overlooks the lake.

My security deposit was never refunded.

Front desk was amazing ! Hector was so fast and sweet checking us in. Hotel was a great deal !

We have stayed here in the past. My son was driving across the country to school and needed a safe place to stay. He loved it and was able to get a great night sleep so that he could finish his trip to CO.

I made the mistake of not wearing socks, or shoes while walking around my room. By the time I was getting ready to sleep, I noticed that my feet were no longer clean. They were actually black from the Filthy carpet in the room. Bed was very comfortable, couch & desk chair not so much. Very welcoming @check in.

Pros... the manager Bergundi was excellent. He was more than helpful and so pleasant. We couldn’t have asked for better when it came to him. The other African American gentleman was also great. If all hotels had these two men working there they would be lucky. Cons...the valet. The high cost a day when Hotels.com says they have free parking at this hotel. Before we came we called and talked directly to the valet. We explained that we weren’t comfortable with anyone in our car due to Covid. He said that there were plenty of free parking around the hotel where people could park 24/7 and that he understood. This was not true at all. When we went to unload our bags the valet was rude and told us we had to pull up to the edge of the street and weren’t allowed to unload in front. We ended up having to park several blocks away in a garage that was less than pleasant and was not even close to free. We stayed a week. During that time every time we had to walk blocks to get our car. Daily it was often hard to even walk out of the hotel since the valet parked numerous cars in the driveway. Upon checkout we had to go get our car and tried to bring it to the hotel to load our bags. The valet ripped the keys away from us telling us he was going to move our car out of where it was because it was in his way. He then was hateful that we needed to load our car. We were told they are contracted and not part of the hotel. Overall all was great except the parking and the valet.

The staff was really nice but when we booked the room nowhere did it say that rooms didn’t have microwaves or bathtubs. Also the breakfast was not very good.