Holiday Inn Express & Suites Gaylord is a welcoming retreat. Fuel up for the day with a breakfast buffet, stay connected with in-room WiFi, and enjoy some exercise at the 24-hour gym or indoor pool.
Pellston, MI (PLN-Pellston Regional) - 51 min drive
Cherry Capital Airport (TVC) - 72 min drive
Restaurants
McDonald's - 18 min walk
Taco Bell - 16 min walk
Culver's - 20 min walk
Qdoba Mexican Eats - 16 min walk
Marathon Gas & SUBWAY - 5 min drive
About this property
Holiday Inn Express & Suites Gaylord by IHG
Holiday Inn Express & Suites Gaylord by IHG is a great choice for a stay in Gaylord. You can go for a morning swim at the indoor pool and visit the 24-hour fitness center for a workout. Fellow travelers love the helpful staff.
At a glance
DONE
Hotel size
92 rooms
Arranged over 3 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Check-out time is 11 AM
Contactless check-out available
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
DONE
Children
Children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
Wheelchair-accessible parking on site
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast
Coffee/tea in a common area
Traveling with children
Children stay free (see details)
What to do
Ski area nearby
Snowmobiling nearby
Working away
Business center
Meeting rooms
Services
24-hour front desk
Laundry facilities
Free newspapers in lobby
Luggage storage
Pool loungers
Facilities
Built in 2018
24-hour fitness center
An indoor pool
Banquet hall
Traditional architecture
Accessibility
Braille/raised signage
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available
Room amenities
Be entertained
DVD player
32-inch flat-screen TV
Premium cable channels
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Sleep well
Tempur-Pedic mattress
Free crib/infant bed
Free rollaway/extra bed
Bed sheets provided
Freshen up
Private bathroom
Shower/tub combination
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Refrigerator
Microwave
More
Daily housekeeping
Connecting/adjoining rooms available
Here's the breakdown, no surprises
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Also known as
Holiday Inn Express Gaylord Hotel
Holiday Inn Express Gaylord
Holiday Inn Express Suites Gaylord
Holiday Inn Express Suites Gaylord by IHG
Holiday Inn Express Suites Gaylord an IHG Hotel
Holiday Inn Express & Suites Gaylord by IHG Hotel
Holiday Inn Express & Suites Gaylord by IHG Gaylord
Holiday Inn Express & Suites Gaylord by IHG Hotel Gaylord
Frequently asked questions
Does Holiday Inn Express & Suites Gaylord by IHG offer free cancellation for a full refund?
Yes, Holiday Inn Express & Suites Gaylord by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Holiday Inn Express & Suites Gaylord by IHG?
Yes, there's an indoor pool.
Are pets allowed at Holiday Inn Express & Suites Gaylord by IHG?
Sorry, pets aren't allowed.
Is parking offered on site at Holiday Inn Express & Suites Gaylord by IHG?
Yes, there's free self parking.
What are the check-in and check-out times at Holiday Inn Express & Suites Gaylord by IHG?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11 AM. Contactless check-in and check-out are available.
What is there to do at Holiday Inn Express & Suites Gaylord by IHG and nearby?
Have fun with nearby winter activities like snowmobiling, snowshoeing, and skiing. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a 24-hour fitness center.
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Holiday Inn Express & Suites Gaylord by IHG Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.0/10
Staff & service
8.8/10
Amenities
9.2/10
Property conditions & facilities
8.6/10
Eco-friendliness
Popular mentions
Room
Service staff
Breakfast
Bed
Shower
Children
Family friendly
Food
Bathroom
Amenities
What guests liked
Breakfast was consistently described as very good, great, and delicious with a variety of options. (25 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Exceptional
Jun 23, 2025
Simply comfortable
William
William, 1-night trip
10/10 Exceptional
May 17, 2025
Place was comfortable and roomy. Jet tub was amazing.
Casey
Casey, 1-night trip
6/10 Good
Aug 12, 2025
booked two queen beds but was told there were none available when we arrived. If there were none, I would have expected a phone call to let me know. Also, only one washcloth in the room
Barbara
Barbara, 1-night trip
10/10 Exceptional
Feb 2, 2025
Nice room / close to town
Manuela
Manuela, 1-night trip
6/10 Good
Jul 3, 2025
Holiday inn
1st room wasnt cleaned and bed wasnt made and there was trash in all bins. Didnt get amything for my troubles even a sorry.
Ryan
Ryan, 1-night trip
10/10 Exceptional
Jan 17, 2025
Great Staff good breakfast
Conrad
Conrad, 1-night trip
8/10 Very good
Apr 14, 2025
the hotel was very clean. the room is 0verpriced because the town is flood with workers repairing infrastructure after the ice storm. nice hotel. its worth 130 per night
david
david, 1-night trip
10/10 Exceptional
Mar 15, 2025
Very nice property. Understaffed but very helpful and friendly people
Krystal
Krystal, 1-night trip
10/10 Exceptional
Dec 22, 2024
Always a great place.
Glen
Glen, 1-night trip
6/10 Good
Feb 16, 2025
Very friendly staff. Great place to stay for the price. Only issue was the room smelled a little moldy. Overall I would go back for another stay.
Eric
Eric, 1-night trip
10/10 Exceptional
May 29, 2025
It was fairly clean, staff was kind. Light bulb was faint and they were not able to replace for me.
Richard
Richard, 2-night trip
8/10 Very good
Feb 17, 2025
Highly recommend!
Highly recommend this hotel if you are staying in the area. Spent the weekend skiing at Boyne and this was the perfect place to stay a short distance from there! Very clean and seems to be newly renovated. Breakfast was good and the staff were very friendly. I would stay here again.
Verified traveler
2-night trip
10/10 Exceptional
Jan 8, 2025
Very friendly Staff
Leah
Leah, 1-night trip
10/10 Exceptional
Oct 14, 2024
Staff was extremely friendly and helpful!
karen
karen, 2-night trip
10/10 Exceptional
Dec 15, 2023
Excellent hotel to stay at ..
They have an incredible breakfast in the morning
We had a very nice time!!
Terry
Terry, 1-night trip
2/10 Poor
May 1, 2025
Stranded in a power outage
I booked a room on Expedia/Hotels.com and they had no rooms!!!
David
David, 1-night trip
10/10 Exceptional
May 13, 2023
Loved staying here.
Cade
Cade, 5-night trip
10/10 Exceptional
Oct 11, 2024
The staff (front desk and house keeping at 3:00pm) were amazing and the hotel smelled great! We will definitely be visiting again.
Erica
Erica, 1-night trip
10/10 Exceptional
Sep 30, 2024
booked last minute, and we are happy with this location
James
James, 1-night trip
10/10 Exceptional
Aug 7, 2023
Rooms very clean, excellent breakfast and amenities.
George
George, 1-night trip
10/10 Exceptional
Feb 23, 2025
Staff was super friendly, hotel clean and new. Beds and pillows amazingly comfortable (and I am super picky). Water pressure doesn't knock your socks off, but manageable. Beyond my expectations for a HI Express! Nice work.
Sara
Sara, 1-night trip
8/10 Very good
Feb 24, 2025
Short weekend visit to go skiing at Tree Tops
The small couch in room cushions had some noticeable spots
Indoor pool just did not look clean so we didn't go in, was looking forward to getting into a pool
Lori
Lori, 1-night trip
2/10 Poor
Jun 29, 2025
Walked in and the entry light didnt work. The usb charging port by the bed did not work. Flushed the toilet and was filling really slow. Looked in tank and it was growing things inside. The sink drained really slow. Breakfast was until went at 8 to get food and thsy were out of most of it. Went back at 830 and nothing had been refilled.
Robert
Robert, 1-night trip
10/10 Exceptional
Sep 23, 2024
The staff was extremely friendly which is a pleasant surprise these days!
Ryan
Ryan, 1-night trip
10/10 Exceptional
Sep 24, 2023
The room was top notch and the breakfast was very good !!