Said had availability with 4 rooms available. Put in reservation. Was charged and received confirmation. Then was called and told no availability with no money return
Daniel
2 晚旅行
2/10
My reservation was canceled they had no rooms available they said I’ll be refunded
Jesse
1 晚旅行
10/10
Satara
1 晚旅行
6/10
Ryan
2 晚旅行
10/10
Terrell
1 晚旅行
10/10
Sarah
1 晚旅行
2/10
The room was dirty and had trash in it I changed room 3 times and each one was dirty! And the bathroom tub was dirty.
James
1 晚旅行
10/10
Jorge
1 晚旅行
2/10
Old, dirty, elevator broke. Did not stay.
jerry
2 晚家庭旅遊
8/10
Staff was so pleasant and professional! Valerie at the front desk checked us in and took extra care to make sure we had everything we needed.
Katherine
3 晚旅行
10/10
serina
4 晚旅行
10/10
Deena
1 晚商務旅行
6/10
Michael
1 晚旅行
2/10
They had no hot water and water pressure was very low and didnt inform us.
Devkumar
1 晚商務旅行
10/10
Aaron
2 晚旅行
2/10
Saw the reviews online and never believed until I had the very same experience. Booked the room but checked in late due to my trip delay. The night shift front receptionist informed me that I had the privilege to check the room before my actual check in. First of all, their elevator wasn’t working and I had to struggle with my items to the third floor. The staircases looked like a place where drug addicts resides. Upon checking the rooms, they were stink and in a deplorable nasty condition. One of the rooms weren’t cleaned, it remained just the very same as how the guest left it, (I have video proof) I’ve checked three rooms and there was only one that was far from being partially clean. The refrigerator door was falling off, dirty microwave and bathtub, window was unable to open because the lock was missing. Bed sheet and mattress were extremely stained and dirty (luckily I took my own disposable linens). Blinds full of dirt and the bathroom tub and sink was clogged with dirt and hair which stops the flow of water. The stove was left greasy and dirty and the trash bins as well. I was unable to prepare a meal and eat for the entire afternoon due to the nasty environment. I went ahead and purchased my own cleaning products and cleaned the room from top to bottom. Reported the matter to front desk but they careless about the condition, they’re about the money. I checked out early and demanded a refund which remains futile. It’s extremely gross, it’s not worth your money.
Shackeina
2 晚家庭旅遊
2/10
Customer service basura
真實旅客
3 晚旅行
2/10
Elevator was not working.. They were going to put me on 4th floor. Going to charge me $212.00 for pet fee. That is not mentioned anywhere on the website. Plus $10.00 every day after that. I canceled the reservations. Will not ever go there again
Linda
3 晚家庭旅遊
2/10
Vernisha
1 晚旅行
2/10
Elevator was broken, dirty walls, floors, bathrooms. Rat poop In stairways .
BILLIE
1 晚旅行
10/10
The only downside we had was we had to pay for Wi-Fi you advertised free Wi-Fi but yet we had to pay for it
Brandy
5 晚家庭旅遊
4/10
Although there was a freezer, there were no ice trays or ice machine available. Additionally there were no disposable cups. The pillows were very thin and unsupportive requiring g extra pillows to be provided. We also had to wait several minutes upon arrival to even see the front desk manager check us in. No front attendant was present for nearly 20 minutes and no way to notify them of our presence.
Charles
1 晚旅行
4/10
The first room the chair was a lot of wear and tear. I had to ask for a different room. The elevators were also out.
BESSY
1 晚浪漫之旅
4/10
There's no pots, pans, or utensils provided. You have to empty your own trash and change the linens. The comforter is a thin blanket and the mattress was terrible. The elevators were broken and it's noisy late at night. If you have a limited budget, it's serviceable for an extended stay with a kitchenette, and the staff was very helpful.