Upon arrival tried to give me some story about charging my card early in the afternoon because it was a busy weekend when the app said I could pay at check in. They then provided multiple excuses none of which are standard hotel protocol
Angela
Angela,1 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2025 年 8 月 31 日
BED BUGS!!
BED BUGS!! Horrible weekend, no rest at all.
Front office clerk was kind but couldnt do anything until manager returns on monday.
patrick
patrick,3 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 30 日
Timothy
Timothy,2 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 8 月 25 日
Never again!!
The 2in thick mattress was very uncomfortable. The comforter had burn holes in it. Worst motel I’ve stayed in, in years!
真實旅客
1 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 22 日
Adrian
Adrian,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 8 月 12 日
Kay
Kay,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 8 月 11 日
Bed bugs
Room 224
Bed bugs and roaches
Shower curtain rod is broken and almost falling down
Bathroom door knob kept falling off from the outside
Everything else was ok
Cynthia
Cynthia,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 19 日
GIOVANNI LUIS
GIOVANNI LUIS,3 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2025 年 6 月 16 日
This was the worst night in a hotel we have ever spent. They put us in a room that was so small we almost couldn't function. Then when they found out the television didn't work they said oh it must be the remote but the remote worked the TV said that there was no service. When I told him that it kept flipping through about 10 different Keys saying he didn't have anything else, and finally said okay you can go into room XXX. Neither refrigerator had a freezer that was defrosted. They were so iced up you couldn't put anything in the freezer. There was noise all night long from above and slamming doors in the halls. The bed was extremely uncomfortable I felt like I was on a Lumpy board. I was up by 4:00 and we were out and on the road as soon as possible. This was the first time there were absolutely no amenities. No shampoo or conditioner, no hair dryer and only one washcloth, one towel and one hand towel. This room had two queen size beds so why they thought one of each was enough I will never know. The person at the desk on check-in was about as close to rude as possible. Fortunately, the person in the morning was much better and left me feeling better than the one in the night time. The TV in the second room worked but the remote did not and everything had to be done by a toggle button underneath the screen. It was quite a challenge but at least I could watch television. I have a photo of the toilet showing the chips in the seat. This program will not let me upload.
Tina
Tina,1 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2025 年 6 月 12 日
Chris
Chris,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 6 月 6 日
I refer to the manager as cruella had to clean my room when I qrrived