One big disappointment was the shower. It was horrible. Almost no water pressure and did not get hot, just luke warm. It took forever to rinse and I dreaded getting in it the next time. Breakfast was decent but trash cans overflowing in dining area every day. There is a automatic coffee machine with all kinds of options, but every one I tried was just not good. TV service was poor. Beds were ok and room itself was clean. In the end, I wouldn't stay there again.
Carol
Carol,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年10月29日
Cynthia
Cynthia,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年10月21日
Requested front desk to turn up water heater temp due to barely warm water. Not sure what the issue was because also had the same issue the next day.
Ashley
Ashley,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年10月19日
Bo
Bo,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月15日
Andrea
Andrea,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年10月7日
I would have given a 5 star but our room when it was cleaned they never stock us up with shampoo conditioner lotion and coffee and towels. We had to call the help desk and they said they would bring it to our room we waited 2 hours and nothing we had to go to the front desk and get it our self. Other than that it was fine.
Albert
Albert,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年9月24日
Vanity
Vanity,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年9月16日
Everyone was super friendly and helpful . The property and hotel was very clean and pretty. The price was as great too! Also the most comfortable beds , sheets and pillows ever ! I come to San Antonio every few months and I'll be staying here again for sure !
Samantha
Samantha,3 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2024年9月14日
Our room smelled of mold, the bed was paper thin and very uncomfortable. The shower door was not on the track and not level so it wouldnt keep closed. There was mold on the ice bucket as well.
Steven
Steven,2 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年9月12日
I arrived late in the evening and there was no one at the front desk. I waited about 15 minutes and someone finally showed up. He said he was busy doing laundry. So this tells me either the hotel is short staffed, or the hotel is asking its employees to do two jobs at once. Also, the room had some excessive wear and tear. On the positive side, the breakfast buffet was very good!
mark
mark,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年9月10日
Leolin
Leolin,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年9月2日
John
John,2 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年8月26日
Overall the stay was good, our breakfast in the morning was amazing, and the staff was super friendly. The only complain i have is i stayed a night after a concert and i was so tired when i arrived at 1am, i was so ready to lay in bed but when i picked up my sheets there was small pieces of hair all around the bed. I was too tired to complain so i dusted it off, but i expected clean sheets especially for the price.