We booked a double queen room for 4 people and when we arrived we had 1 king and a rollaway twin had been added to the room prior to our arrival. This was not disclosed to us when we checked in, but something we discovered when we got to the room. They claimed they couldn’t give us the correct room and then offered breakfast vouchers and free parking. We had to have one of our family members stay with friends in their room to make it work. When we requested a late checkout we were treated rudely by the front desk staff. We had several friends staying here as well and all of them had issues with their rooms, too.
Martina
Martina,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年10月14日
真實旅客
1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年9月27日
Perfect place for everything Iowa City! Location is great. The Vue is fantastic!!!!
Monica
Monica,2 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年9月25日
michael
michael,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年9月20日
Ashley
Ashley,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年9月17日
Kerry
Kerry,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年9月11日
N B
N B,3 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年8月28日
friendly, clean
Jonathan
Jonathan,1 晚家庭旅遊
Expedia 真實旅客評語
6/10 不錯哦
2024年8月20日
Fine, disappointing parking and good were extra.
Chris
Chris,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年8月18日
Byron
Byron,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年8月17日
Very clean and comfortable
Betsy
Betsy,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年8月7日
The only thing I would have appreciated would have been that we could have used the two bottles of water that were in the hotel room so we wouldn’t have to pay $2 for each bottle. Most hotels provide two bottles of water, but at the Hilton Garden Inn in Iowa City, you had to belong to the Hilton Club in order to have for free.
Venette
Venette,1 晚家庭旅遊
Expedia 真實旅客評語
6/10 不錯哦
2024年8月4日
真實旅客
2 晚好友同遊
Hotels.com 真實旅客評語
8/10 非常好
2024年7月31日
Everything was great! There was a little hiccup when checking in (I think it was a newer staff member that wasn’t fully trained on how to read Expedia reservations in their system). The front desk manager quickly stepped in and it was taken care of.
Room was nice, clean and quiet.
Nicole
Nicole,1 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年7月29日
Great location! Clean rooms with daily housekeeping
Nicole
Nicole,2 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年7月29日
Vince
Vince,1 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2024年7月29日
Bryan
Bryan,3 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024年7月24日
Lovely hotel.
Elma
Elma,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年7月20日
Amazing Service
Staff went out of their way to make sure me and my girlfriend had a fantastic stay.