成人限定的飯店，設有 3 間餐廳並鄰近第五大道
Really nice place with an amazing pool bar rooftop, room have a good size, comfortable.…
This place in my opinion is the best hotel in Playa del Carmen. The room was spacious and…
別忘了！集 10 個印花可以換 1 晚獎勵*住宿
Spa 設施每日開放。18 歲以下房客禁止進入 SPA 池。
18 歲以下房客禁止進入 SPA 池。
住宿在前一組旅客退房後，將等待至少 24 小時才會接待下一組旅客入住相同的房間。請注意，不同國家和不同住宿的文化規範和旅客規定會有所不同，顯示的規定是由住宿業者提供。
The place is great! Comfortable, clean fun and excellent location. I would say the best I have seen in PDC. And the service has been top nudge, food is awesome too!!
Mariela, 3 晚旅行, 2021年03月09日
Hotel is new and in excellent condition, didn’t get warm cozy welcome, + found staff very unhelpful with the covid test process.
Cesar, 1 晚好友同遊, 2021年03月08日
short stay before flying home. very nice hotel, fun roof deck.
Ayan, 2 晚旅行, 2021年03月01日
Spectacular resort. Everything they promised and then some. Highly recommend.
Kirk, 7 晚旅行, 2021年01月30日
It’s was an amazing trip and everyone was so nice
Savannah, 2 晚好友同遊, 2021年01月16日
We flew into Cancun and wanted to stay somewhere a little more romantic than Cancun. Playa de Carmen offered nice beaches, activities and shopping! Very nice place to visit fir a quiet getaway. Next time I will pick a better hotel. Would you believe the beautiful spa that they advertise as well as the roof top spa are both cold? I was shocked. The Reef 28 does not offer ocean views, however it is a short walk to the beach. The rooms have showers only unless you book a junior suite which I was told would be an extra $50/person per night. Do I thought no biggie, we will purchase a spa package and relax in the advertised JACUZZI. Well when that was cold I was over it. It doesn’t make sense. The manager of the spa was not available so I left my cc number with someone who said her name was also Beatriz but she wasn’t the manager. I still haven’t received a Calk or refund for purchasing the spa package. My advice: don’t waste your time.
Olincia, 3 晚旅行, 2021年01月14日
Not the hotel’s fault, but the club across the street was playing very loud music until after midnight. Would have been good advise to bring ear plugs! The AC in the room was locked at 23C, which was ok, but too warm for our liking. The jacuzzis on roof-top would be great if they were warm to enjoy in evening. Service at breakfast was slow and forgot my meal after several times reminding them. They seemed overwhelmed. Great food for dinner at Mexican restaurant and wonderful location close to 5th Ave. Everyone was friendly and rooms were very nice and large.
Amanda, 2 晚浪漫之旅, 2021年01月11日
I give the overall a 6 out of 10 . The place was very clean and the location was close to all the action as well as the beach . They have a great product with a sub par execution. Some of the staff were very friendly and some ( mostly the ones in charge ) were not , but that is something sadly I find all over Mexico. There’s seems to be a system of overseeing everything ( eyes on you everywhere ) that I’m not comfortable with , but that is neither here nor there . Let me get to my three biggest complaints . All-inclusive means to me , that I shouldn’t have to wait for a waiter to ask his boss if I can have a second order of hash browns, or pay extra at the gourmet restaurants for the steak or lobster ... Next up is the Gourmet claim, the food was not wowing one bit . Breakfast was just so so and the three restaurants alternating open days did not make for a lot of choices . And lastly I was looking forward to roof top hot tubs but I was sad to find them Luke warm as well as the Aqua spa at the same temperature . I can’t say I won’t go back but I will try someplace else before I do
Salvatore, 4 晚好友同遊, 2021年01月06日
Love this place, they welcomed us with a Very good and tasty Mimosas! They have a great rooftop where we spent an excellent time, we didnt have to go out and look for more beach club parties! In general everything was excellent and great price!
1 晚旅行, 2021年01月03日
Horrible customer service, it takes them hours before getting you any service whatsoever! Once the service is received, it’s usually not even properly received or even correct.
Kenza, 7 晚好友同遊, 2021年01月01日