Hotel maravilhoso com staff muito amigável. Café da manhã com muitas opções e extremamente saboroso. Quero ressaltar em especial o atendimento dos nobres colabores Christian e Israel que foram extremamente solícitos. Recomendo o hotel para quem for hospedar se em Playa Dela Carmen. Ah! O Roof top do hotel conta com um DJ durante o dia tocando o melhor da música eletrônica.
Gustavo
Gustavo,3 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 5 月 27 日
Buena experiencia
Alejandro
Alejandro,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 5 月 26 日
June
June,7 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 5 月 13 日
Hotel bem localizado para fazer todos os passeios da região! Pertinho da praia! Como fizemos passeios todos os dias não pegamos all inclusive! Mais para quer for usufruir das instalações do hotel vale muito a pena!
Nicecleia
Nicecleia,6 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 5 月 7 日
Couldn't sleep
Very nice hotel, had it all, food was pretty good, roof top was very nice. The music from the neighborhood is extremely loud unt 2am.
Roberto
Roberto,7 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 4 月 30 日
Terri
Terri,5 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 4 月 26 日
Localização Privilegiada
Hotel com excelente localização, perto da Mamita's Beach e da quinta avenida. Quartos enormes e confortáveis. Ótimo custo-beneficio. Só é um pouco barulhento a noite por conta dos bares e restaurantes próximos, mas nada que seja além da conta.
André
André,4 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 4 月 17 日
CARLOS ALFREDO
CARLOS ALFREDO,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 4 月 2 日
Great place to stay. But the bars below it at night were so loud we couldnt sleep until well past midnight. Enjoyed the all inclusive package and the rooftop pool
Debbie
Debbie,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 3 月 25 日
philip
philip,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 3 月 15 日
Pablo
Pablo,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 3 月 15 日
Blanca Esther
Blanca Esther,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 3 月 13 日
A couple things…just get the breakfast package, there are far too many amazing places to eat on 5th street to eat the food at the hotel. Secondly if you want to be able to go to bed early also not an ideal place to stay, there are a couple bars surrounding the hotel and they are really loud usually until 1-2am. Other than that, amazing place, very clean rooms and the rooftop bar and pool is awesome!
Randy
Randy,4 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 3 月 12 日
The Reef 28 is a great place to stay and wander around the little town of Playa Del Carmen. Totally recommend it!
Staff and setting were exceptional!
Jennifer
Jennifer,5 晚好友同遊
Expedia 真實旅客評語
10/10 好極了
2025 年 3 月 12 日
The staff is amazing and very helpful
Yajahira
Yajahira,7 晚旅行
Expedia 真實旅客評語
2/10 不太好
2025 年 3 月 11 日
People were terrible
Bruce
Bruce,1 晚好友同遊
Expedia 真實旅客評語
6/10 不錯哦
2025 年 3 月 11 日
The whole place smelled like moldy which left our clothes smelling like that when we left.
Ashley
Ashley,3 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 3 月 9 日
We enjoyed the rooftop pool and dining options. Service 5*. Close proximity to 5th Ave restaurants and shops.
We are already thinking of a return visit!
Keith
Keith,10 晚浪漫之旅
Expedia 真實旅客評語
8/10 非常好
2025 年 3 月 9 日
Good people, meh resort
The people that worked there are extremely helpful and nice. the place though is pretty meh. The food was just average, the pool/sundeck was WAY too small and inconvenient, and as an all-inclusive it felt annoying to have to sign for every meal/drink/snack. Not a bad place but pretty middling when compared to other all-inclusive resorts I've stayed at.
Brad
Brad,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 3 月 7 日
Hani
Hani,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 3 月 5 日
Staff very friendly and attentive. Food was delicious.
William
William,7 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2025 年 3 月 4 日
Sina
Sina,7 晚旅行
Expedia 真實旅客評語
2/10 不太好
2025 年 3 月 3 日
Will never return to this property and will recommend everyone I know to stay elsewhere in Playa del Carmen. Worst service I’ve ever experienced.