礁石 28 號全套房飯店 - 僅供成人入住 - 可選擇全包式 - 卡曼海灘

Initially Stayed the one night and extended my stay to include the all inclusive pkg. all was most acceptable hence electing to add another night to only be downgraded to a room with zero view, less attractive was the fact that the ac did not work, and that complementary in room breakfast was not optioned to us as I dialed room service with no response. I did try to contact management and no response. The hotel overall is in a great location, the only downsize is customer service, not costomary to what I have known in other boutique or high line hotels.

Lots of minor annoyances added up to a somewhat unpleasant stay. Room we were checked into was not cleaned. New room we were moved into after sitting in messy room for 30 minutes had bathroom door locked from outside. Had to wear red plastic bracelet put on wrist at check in just to eat breakfast. Given incorrect wifi code. Just not a very well run place in my opinion.

Overall my hotel stay was good and the location is perfect, not far from the beach or 5th Ave. The room was beautiful, bed was comfortable and nice furnishings although an odd smell in the shower. The restaurant food was very good, staff was friendly and attentive, especially in the Mexican restaurant. The rooftop area/pool is very nice, relaxing with a good mix of music playing throughout the day. Each night there was different entertainment. One issue....the bar service on the roof during the day is mediocre, most times you would have to stop someone to order something and one time I had to ask 3 times for my order. I got a sense that they are being 'put out' by doing their job.

We had 2 rooms between us, check in was smooth and quick. Hotel looks great overall very clean. You have to be early for the sun beds on the rooftop but plenty of seats around which we enjoyed chilling on, service from everyone was excellent especially roof top. Food was good but Only ate once at night as we choose to eat out the other nights as it was more to our liking. Selection of games on roof, Poole, table tennis, jenga which we enjoyed. My minus would be the stocking of water and the mini bar as they were empty upon arrival and had to ask twice and also they advertise dressing gowns but you have to ask for them at reception then didn’t get them till the 2nd afternoon. Overall we had a great stay and am considering returning next year

The stay was almost perfect. The only two things are that the walls are paper thin and you could hear the people in the room next door (we were in one of those rooms where you can connect through an internal door). The second thing was that we fell for the sales pitch of their version of the time share they have. They promised the pitch would last 1.5hrs, but it lasted more than 3hrs. We did walk out with 100usd to use for unlimited drinks and food, but if we had known it was going to be 3hrs, we would have skipped it.

Beautiful hotel ! Awesome food and friendly staff ! Will def be going back ... all inclusive is worth it ! They have top shelf liquor and the food is so good !

Excellent. The roof top, restaurants, staff were great. Loved it and the foot was great.

Awesome place. One block from the craziness if Fifth so one can go join it, but not have to deal with it in your room. We were only there one night, but I’ll be back there. The beds were wonderfully comfortable, the room large, and the bathroom a modern work of art. A wonderful small corner restaurant two blocks to the left as you walk out the front door. Named Ictio or something like that. Incredible tasting fish.

Hotel is brand new, comfy beds and great location! The only thing I was disappointed about is the attention. Employees definitely dont have the customer service I was hoping compared to other Hotels in the same area. I had requested a King bed and the person in the lobby didnt even bother to check if they were any available. He just told me strictly "no". In other words, the hotel is beautiful, but definitely does not have the appropriate management!!!! Wouldnt be back.