羅瑪格蘭飯店 - 羅馬

The Service was amazing!! The hotel was centrally located and such a beautiful and clean place!

Feeling disappointed in an individual staff member, didn’t quite catch her name short haired blond late 30s mid 40s. Only woman on the front desk. Taking customers as what we like to call “suckers”. My question... to her At the time of checkout is there a taxi cab that can take me back to the airport At a flat rate? Smiling she replied yes, at €50 we can schedule that for you. So now I’m under the impression that all taxis have a flat rate of €50. That evening me and the wife went from place to place in taxis, a good glimpse on each taxis outer doors, say they’re flat rate from City center to Ciampino Airport is €30 flat rate. Take in mind these were different taxi companies. All at the same €30 flat rate signage. So I guess my hotel representative Who is supposed to help the customer because ,obviously some of us have never been there, was up selling my taxi to me at extra €20! wow how disappointing. Travelers be aware. At the time of checkout I confronted the same lady and let her know what I have found that it was not €50 but €30 flat rate. Her facial expression said it all ....she had nothing to say but “yes”I can call a taxi for you and that is the rate. American traveler, yeah we can make an extra €20 on them.

Fantastic hotel. Stayed here for 3 nights in August. The room was large and very clean. The bathroom was a real standout with large shower and modern touches. The best feature of the hotel is the free cell phone they give you to use which gives you data and free calls anywhere in the world. The staff were very helpful and friendly. The roof top is a perfect place to hang out after a long day or eat at for breakfast to start your day. The private hot tub in the roof is one of a kind as well. We will go back here for sure.

The staff was excellent and friendly. The location was great! The roof top bar was nice to have a drink and the free breakfast was very good! Highly recommend!

Great hotel in a good location. Very courteous friendly staff. The room was spacious and had great amenities. The roof top bar/restaurant was a nice place to relax and enjoy the view would highly recommend it.