Simply perfect. Best stay in our 6 weeks vacations.
Ilias
Ilias,4 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年5月26日
This is my second stay and did not disappoint. Staff are wonderful and location ideal.
Tanya
Tanya,9 晚好友同遊
Expedia 真實旅客評語
10/10 好極了
2024年4月29日
Even before arriving at Villa Ava we were building our relationship with Ani at the villa. She was already giving us fantastic customer service, helpig us with any questions and sorting out an airport pick up.
On arriving at the villa we couldn't be more pleasantly surprised. It was better than the pictures show. We all had massive smiles 😃
We were in Villa 6, there were 4 of us in this 2 bedroom villa and it was plenty big enough.
The living area has all you need for a comfortable stay, even a water machine that is replenished when its low. We also had breakfast daily that we could change to our preference at any point. Always served with a smile by the staff.
Huge bedrooms and even bigger bathrooms in each of the 2 rooms. The villa was cleaned each day, again always with lots of smiles from the staff.
There is a 24 hour presence on reception with lovely security guys who were always helpful with making sure we were all ok on the way out and way back in.
The area around the villa has some fab places to eat and is only a short walk (about 15 mins) to the main Seminyak square. Opposite the villa are a few convenience stores and a money changer that wont rip you off. We used it regularly.
We stayed at Villa Ava for 15 nights and we were sad to leave this beautiful place and all the beautiful staff.
Thank you Ani and to everyone who looked after us, it was a holiday of a lifetime and we will be back to see you 😀 🙏
Tracey
Tracey,15 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年3月28日
Fantastic staff and service. Area was comfortable and good condition.
Helen
Expedia 真實旅客評語
10/10 好極了
2024年3月19日
Absolutely wonderful property in an idyllic location! Will be back to stay here again!
Richard
Richard,20 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2023年12月30日
an absolute gem. Staff and management are excellent! We could not fault them. Thank you everyone at Villa Ava for making our stay an enjoyable one
Val
Val,7 晚家庭旅遊
Expedia 真實旅客評語
8/10 非常好
2023年7月25日
Teh staff were very helpful and kind. Always smiling and nothing was too much trouble. Thankyou for a lovely stay
Roseline
Roseline,7 晚好友同遊
Expedia 真實旅客評語
10/10 好極了
2023年7月6日
One of the nicest places we've ever stayed regarding the facility itself. Service was fantastic, especially Ketut and Anna. They answered every request. The villa is perfect for families or couples traveling together. The second bedroom and bathroom are the same giant size as the first. Great private plunge pool, massive bathrooms with great design. We had a wonderful stay.
Only a few issues: getting in or out of the immediate area by car takes a long time because of the awful traffic. The villa managers can't do anything about this, but be aware that very short distances can take 1-3 hours due to traffic jams - especially in the last kilometer near the villas. Also, the street in front has no sidewalk, so you must walk close to cars and motorcycles, and it's not well lit at night.
After a long day of flying and sitting in traffic, the last thing I wanted to do when checking in was fill out a registration form on my cell phone. Especially since most of the info was already provided when I made the reservation. I don't know if this was only because we arrived in the evening, but the management needs to find another solution.
Despite these issues, we had a great stay. Dozens of wonderful restaurants in walking distance that cost almost nothing by US standards. The service is impeccable, and the villa was a great value considering the huge size of the living space. Thanks Ketut and Anna.
Ketut
Ketut,3 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2023年6月14日
Love love love this villa. My third time there.
monica
monica,8 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2023年5月12日
Louis
Louis,7 晚旅行
Expedia 真實旅客評語
10/10 好極了
2023年4月30日
Andreas
Andreas,10 晚旅行
Expedia 真實旅客評語
10/10 好極了
2022年11月26日
Friendly welcoming staff, superbly located private villa a very short walk from Eat Street. Great to go back to the villa to escape the crazy busy ness of the streets.
Julie
Julie,4 晚旅行
Wotif 真實旅客評語
10/10 好極了
2020年3月5日
真實旅客
9 晚旅行
Lastminute 真實旅客評語
4/10 一般般
2020年2月8日
Lacking management and poor service
We will definitely NOT return to this place.
It all started the day we arrived: the hotel staff let us know that even though our booking was confirmed and payed for since almost 6 months back, we would have to move out two nights early due to other guests coming. This was presented as our common problem, due to a switch of managers and a lot of other lame excuse which is completely irrelevant for us as guests. They did not suggest any solutions to this at first, but then they told us they had arranged for us to stay at another hotel down the street. We of course refused, and instead demanded to stay OR at least give us a full refund for the last two nights. It took almost two weeks and multiple calls to Hotels.com support to secure the refund, which we managed to get in the end.
This place has a clear lack of management making any issue a big issue, since no one wants/can take a decision on something that is not a problem within their instructions.
In the villa there is a thick folder with information that describe the "exclusive bali villas" and how they are there to attend our every need. This might have been true when the hotel was built, but all the service and exclusivity of this hotel is gone since long. If you want good service, choose another place. Don't ge me wrong, the staff was not rude, they just didn't have any service mindset/training.
Also, my brother got electrocuted for a split second when touching the metal casing of a power outlet in the floor.
Sebastian
Sebastian,19 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2020年2月4日
Excellent
Excellent villa, lovely staff, fantastic well appointed villa and rooms. Pool and Harare wonderful
Geoffrey
Geoffrey,1 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2019年12月20日
Good Stay
Great location when Seminyak is where you want to be photo's of property are what you get. Kitchen & Fridge for Bali better than normal so spent more time than intended around pool with cold drinks.
Greg
Greg,8 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2019年9月17日
The staff were fabulous and fulfilled any request we required. We couldn’t have been more looked after by the beautiful staff. Annie and Kutut are so lovely.
We would recommend this villa highly, the location is great.
Thank you so much we had a fabulous holiday
真實旅客
8 晚好友同遊
Lastminute 真實旅客評語
8/10 非常好
2019年9月8日
location and the friendliness of the staff is excellent. Property is not as new as the pictures depict but very clean. Could have better breakfast for the amount that is being charged.
真實旅客
17 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2018年12月26日
真實旅客
2 晚旅行
Expedia 真實旅客評語
10/10 好極了
2018年6月3日
Excellent Stay
Excellent stay. Good localization.
Tony
Tony,4 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2017年7月29日
Best of the best
Nothing to complain about. Worth more than the price, really. So good service, so clean - everyday, beautiful, nice pool, amazing bathrooms, very helpfull staff. Comparing to other hotels in the same priceclass, this is totally the best of everywhere we stayed in whole Indonesia.