4/10 一般般
2025年3月9日
Not a good experience
I Booked a room with 2 queen beds weeks in advance but when I showed up to the hotel to check in they informed me that they were booked solid and that I was getting a room with just 1 queen bed I paid $230 for the room with 2 beds and the hotel informed me the room they were giving me goes for $80 cheaper and that someone should of told me the room I booked wasn’t available but they said there was nothing they could do about it and I would have to contact hotels.com to get any kind of refund or the difference sent back to me this experience make me very hesitant to use this service in the future not only that I was screwed out of money because I paid for a more expensive room but stuck with a cheaper one
Nicholas
Nicholas,1 晚好友同遊
Hotels.com 真實旅客評語