We had no hot water and were told they couldn’t do anything about it because maintenance was gone and we booked third party. After arguing with them that we needed a room with hot water to shower, they angrily told me to “go pack your belongings and let me know when you are done” so she could move us. Very evident they don’t want 3rd party bookings. In addition, if you are in the east wing, ask for another room. It’s dirty, wall paper is falling. Just old.
Randy
Randy,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年12月29日
Casey
Casey,4 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2024年12月16日
Allen
Allen,2 晚好友同遊
Hotels.com 真實旅客評語
8/10 非常好
2024年12月11日
Tonya
Tonya,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年12月2日
Would stay again.
Very nice hotel. Was under construction at the time. So hallway on our floor wasn't the best. But room was clean,very comfortable. Both woman that checked us in and out were very pleasant. Lady at restaurant was not. Was very rude when we asked a question. So we left to eat elsewhere.
thomas
thomas,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月29日
Scott
Scott,4 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2024年11月21日
Tom
Tom,2 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年11月18日
Eric
Eric,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年11月17日
Stacy
Stacy,2 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年11月11日
Rachelle
Rachelle,1 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2024年10月26日
Recommended.
We've been booking here on our way up to Canada for our annual fishing trips for the past few years. Always a pleasant stay.
Norman
Norman,1 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2024年10月26日
Jameason
Jameason,1 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2024年10月25日
Linda
Linda,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年10月23日
we enjoyed ourselfs but we picked the wrong days We were hopping for your restaurants to be open missed that
Dennis
Dennis,1 晚浪漫之旅
Expedia 真實旅客評語
4/10 一般般
2024年10月22日
Too outdated for a casino, dining restaurant closed during entire stay and no room housekeeping the entire stay
LaChay
LaChay,3 晚浪漫之旅
Expedia 真實旅客評語
4/10 一般般
2024年10月21日
People just didn’t seem friendly. Years ago I conducted a series of employee meetings. The course was developed by the Retz Carlton in Phoenix Arizona. It’s called THE CUSTOMER. It’s designed for everyone in the organization. It’s basis in the fact that there are 2 types of Customers, external and internal. This was my second stay this year. No doubt this group would benefit from program
stephen
stephen,2 晚家庭旅遊
Expedia 真實旅客評語
4/10 一般般
2024年10月21日
An upgraded room
Our reservations were made two weeks ahead. Upon arrival we were advised that they were overbooked and they would "upgrade us ($30.00)" into the new rooms on the 6th floor. Once there, we were being lodged in a construction zone where workers were present. At 0600 hours the next morning contractors began working i.e. pounding, sanding etc. waking us up! The toilet also was in need of repair. As you flushed, the water sprayed out from under the tank onto the floor. We were very disappointed with the room and with the overall stay.