I reserved a single room with a king bed, it wasnt "ready" and got "upgraded" to a handicap accessible "suite", which seems like like I got another sink, a sitting space, and a smaller bed. Curtains wouldnt close properly, ottoman was broken, black mold growing on tub/shower fixtures, no additional TP, only 3 squares left on roll, 4 tissues in tissue box. Card keys had to be reset 3 times throughout my stay, yes I got locked out of my room. But AC worked well, as did tv and fridge and microwave.