The front desk asked us to call hotel.com to solve some system problems for them. It was your job not us, we were just guests!
I stood at the front desk for almost 30 mins doing nothing Just because its problem in the hotel!
I-HAN
1 晚家庭旅遊
10/10
Denice
4 晚旅行
8/10
真實旅客
2 晚家庭旅遊
10/10
johnnie
1 晚旅行
10/10
The staff is always amazing we stay here for our staycations and always love our stay!
johnnie
2 晚旅行
10/10
Dave
1 晚家庭旅遊
10/10
Great check in - room was very clean bed very comfortable-nice big bathroom.
Ron
1 晚旅行
8/10
all was good
connie
1 晚家庭旅遊
8/10
All is good
Rachel
3 晚家庭旅遊
10/10
The front desk staff are very friendly and helpful. The rooms and hallways were clean. Rooms were comfortable and spacious. Breakfast was simple, but with enough choices to meet my needs (e.g., eggs, sausage, waffles, yogurt, toast, muffins, apples, oranges). Be aware that there is no elevator. This wasn't a problem for me but might be for someone else.
Berenike
3 晚商務旅行
10/10
We stay here often and am always happy. I do wish the city would put in a sidewalk between the hotel and Kwik Trip, but we’re always happy when we stay here :)
Kelly
1 晚家庭旅遊
2/10
Made reservations they had no room because some pipe broke in the bathroom so I had to find another hotel which I think somebody should pay for the hotel because I had to go all the way to Cedar Rapids to find a hotel
If Expedia doesn’t wanna pay for my room, I will not book through them anymore
DENNIS
1 晚浪漫之旅
8/10
While the staff was amazing and my room was very clean, it was a bit outdated and the furniture was very, very scratched and beat up. I could certainly hear every footstep from the room above me.
Joan
2 晚好友同遊
8/10
Tina
2 晚旅行
4/10
The room was alright. The provided breakfast as well. I had a two day stay originally for my daughter's graduation from AmeriCorps but had to leave after the graduation so we'll be fore the checkout time, at around 10AM, I turned in my room keys and canceled my room for the 2nd day. I was told it was cancelled and that the refund request was sent back to Expedia. I asked for a printout of the confirmation and was told that was impossible because it was sent back to Expedia. That made me suspicious right there but there was nothing I could do. I came back about ten minutes later and again asked for some type of confirmation at all for my room cancellation, again I was refused one.
I called Expedia today, over 24 hours after I cancelled my room to confirm my cancellation of the second day went through. They contacted this hotel and they denied my checking out early. (Not to my surprise.) Expedia refunded the cost to me because of my status with them, but I am terribly disappointed with the hotel staff and management not being professional on this issue. I am VERY glad I waited to do this review until after I got confirmation, or otherwise, of the second day cancellation. So the hotel is getting the review they earned. It's a pity. Moral of the story, don't trust the staff on cancellations UNLESS they give you a confirmation copy and email. ***Hotel, please correct your discrepencies and be honest. Your duplicity made an otherwise good stay into a terrible disappointment.
Sean
2 晚家庭旅遊
8/10
We stayed for a wedding and it met our needs. It is very basic, but the property and rooms are decently cared for. There is a very nice park across the street. It even has a splash pad!
Jenna
2 晚家庭旅遊
6/10
Carisa
1 晚旅行
6/10
It was okay but a little tired. Breakfast was luke warm, ice machine was broke, bathroom faucet was not fastened down to the cabinet. Staff was friendly - it suited us okay for what we needed and not driving to Cedar Rapids.
Thomas
3 晚旅行
10/10
Wade
1 晚旅行
10/10
We came here to run a local race. Good place, had all we needed.
Marilouise
2 晚好友同遊
6/10
I hated that there was no elevator on the property. It was very hard lugging bags up and down the stairs to our room. Also, the front door is locked at 10pm and you have to use the back door - while carrying luggage.
The people were nice, the rooms are clean and its great for a 1-2 night stay.
Mary
2 晚家庭旅遊
6/10
Coffee maker in room was excellent, but I had a handicap room . My travel partner has to sleep sitting up a bed is extremely uncomfortable for her! More Recliners in hotels would make traveling much more comfortable! We stayed at Depot inn at La Plata Missouri best hotel ever for cleaning and comfort she had a recliner for at least one nights good sleep
Darlene
1 晚浪漫之旅
10/10
Nothing special but very good value for money! Clean hotel with friendly service made the check in great.
Curtis
2 晚旅行
6/10
Very average and not very clean or kept up. Broken fixtures in room, worn carpets and dated furnishings. Breakfast was spartan and not fresh. First time staying at a Cobblestone, expected it to be more high end. Owners and managers seemed to be trying to get by on the cheap.