I was harassed by an employee that lived there in room 119 bc I called corporate on him last time I stayed bc he went in my room when I wasn’t there and tried to lie about it. This stay I paid $535.00 for another weeks stay and he kicked me out the day after I paid the money bc someone “informed” him I had an animal in the room which I DID NOT and not one time did anyone come check my room. They just went on what someone told them and refused to pay me my money back!! Wires were hanging out of my air conditioner and only worked on one speed so it stayed hot. I was told I was not allowed to have company at all!! He gave me the wrong name but I was told his name is Jordan or Mike and he’s the only person that totally harassed me EVERYDAY!! He needs to be fired for snooping in peoples rooms!! And he made me go outside and tell someone I had a restraining order against for beating me in the head with a bat, to leave or I was getting kicked out!! I asked him if he would make him leave bc I was scared and he said no it’s my problem to deal with!! Anyone can get in the doors bc they’re always open so ur not safe at all!! THIS PLACE IS A JOKE AND HE NEEDS FIRED!! He probably kept my weeks payment!! He’s a total jerk and cares nothing about making customers happy!! Do not stay here bc u never know when he is gonna walk in on u while ur asleep or anything!! Invasion of privacy and I’m getting an attorney!!
真實旅客
7 晚家庭旅遊
10/10
Sabrina
7 晚旅行
8/10
My stay this far has been comfortable and rooms are clean. The area is quite and convenient to many local stores such as Walmart, Lowes, and Dollar Tree. Multiple gas station locations such as Speedway and Exxon. Plenty of eatery spots such as Crackle Barrel, and Smithfield BBQ just to name a few.
Carmen
7 晚旅行
2/10
I drove 8 hours from up north to see family. I was denied service. Front desk guy said he didn’t need to have a reason. Called the cops to see if there was any way they can assist. Not much they can do but they stated they have problem at this hotel all the time. As I’m waiting for the cops to show the guy locks us (my fiance, two kids and I) in the office and puts the air on blast. Worst customer service I’ve ever encountered.
Irma
2 晚旅行
2/10
The check in was good. Walking down the hall to our room it smelled of marijuana. When we entered our room the room smelled of it as well. Sitting on the bed was even worse. The pillows smelled awful. We went to the front desk and Joni e was there. We turned in our key and left never even stayed. We lost our money and would never recommend this place to anyone.
Tammy
1 晚家庭旅遊
2/10
Shulanda
2 晚旅行
10/10
steve
4 晚商務旅行
2/10
Walked into the hotel room and there was immediately a smell of smoke. There was food in the garbage can, a dead moth and spider in the bathroom sink. There were stains on the wall and on the floor. We immediately left the hotel. The manager refuses to contact expedia in order to give a refund. Do not book this hotel.
Khala
2 晚浪漫之旅
8/10
The hotel was clean.
It just needs better lighting in the bathroom they were dull.
真實旅客
1 晚家庭旅遊
10/10
Nicolas
1 晚旅行
4/10
It wasn’t a comfortable stay. The room was just okay. The television didn’t have much to offer. It’s truly a hotel for those construction workers who come in for work
Nakia
2 晚家庭旅遊
10/10
The room was very clean. The only negative thing is loud AC unit when it comes on but that's i
Zoila
1 晚家庭旅遊
10/10
Rajon
1 晚旅行
6/10
Tyler
7 晚旅行
10/10
Great service
Ashley
7 晚旅行
6/10
Lonnie
20 晚旅行
2/10
Rudest front desk staff I’ve ever encountered. They do not like when you book online because you get better deals and they don’t make as much money. The woman at the desk said that I cannot book online if I renew my stay, I will have to do it “in house” and if I leave and come back with an on line reservation that I will be charged $50. The staff would just walk into my room without knocking. Rude rude people.
Ashley
7 晚家庭旅遊
10/10
Wonderful short stay we needed. Loved the kitchen and refrigerator options in full size.
Michelle
1 晚家庭旅遊
8/10
Deliamaria
3 晚旅行
6/10
Only room for 1 at check in location. Check in closed at night and we were not provided phone number if help was needed. Our room keys worked sporadically and needed lots of jiggling to activate. Old model TV's, old carpeting. Room has odor of smoke. Would not stay again.
John
2 晚家庭旅遊
8/10
Nice little kitchenette, but after-hours check-in required calling in a manager from off site, which seemed odd. I wouldn't have minded staying here for a while if needed, but I was just in town for the night.
Mark
2 晚旅行
2/10
The front desķ person, Jordan was incredibly rude. Yelled at me for asking questìons about online booking and refused service to me, which left me and my 3 babies in the cold 34°F night. Then charged me for cancellation even though i was there.
真實旅客
2 晚家庭旅遊
2/10
I found cockroaches in my room inside the air conditioner and all around my room and I couldn’t get a refund due to the office being close whenever I found it. Very unprofessional and I would not recommend this hotel to no one at all.